Kirk Turtle
Antrim
Summary
Dedicated Restaurant General Manager overseeing daily operations in a bar and restaurant environment. Drives high standards of customer service and operational efficiency through effective team leadership and training. Implements inventory management strategies to optimise stock levels and maximise profitability while ensuring compliance with health and safety regulations. With strength in delivering high and consistent standards of customer service. Demonstrates strong skills in evaluating employee performance, providing training and guidance to leverage customer satisfaction. Brings natural flair for hospitality.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
General manager
Top of the Town Bar and Grill
Antrim, Antrim
2025.07 - Current
- Oversaw the day-to-day operations of a busy bar and restaurant, ensuring high standards of customer service, cleanliness, and efficiency.
- Managed and supervised front-of-house and bar staff, including recruitment, training, rota scheduling, and performance management.
- Monitored stock levels, ordered supplies, and controlled inventory to minimise waste and maximise profitability.
- Handled cash management, banking, tills, and end-of-day financial reporting.
- Ensured compliance with health & safety regulations, food hygiene standards, and licensing laws.
- Resolved customer queries and complaints professionally, maintaining a welcoming and positive atmosphere.
- Coordinated events, promotions, and entertainment nights to increase customer engagement and revenue.
- Worked closely with kitchen staff and suppliers to maintain quality food and beverage service.
- Analysed sales performance and implemented strategies to improve revenue, efficiency, and customer satisfaction.
- Maintained strong relationships with regular customers, suppliers, and local business contacts.
Supervisor/ Duty Manager
Jakes Cocktail Bar and Grill
Antrim, Antrim
2019.12 - 2025.06
- Provides feedback to the manager on the employees' performance of job responsibilities.
- Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise.
- Supervises all staff, provide work direction, performance reviews, and coaching to team.
- Assist in properly training staff to execute service standards.
- Assist in scheduling staff, cutting staffing levels, and checking the closing of the bar with the bar staff at the end of the shift.
- Performs any duty requested by Management to ensure the effective and efficient dining operations.
Factory operative
MDF Engineering
Antrim, Antrim and Newtownabbey
2014.05 - 2019.12
- My main job in the company was Laser Operative - Perform daily machine startup and shutdown procedures on plasma cutting machine.
- Stage raw materials at each work-center for the day's production.
- Load and unload machines.
- Ensure production schedule follow through as allocated by the scheduling department.
- Assist in loading and unloading team members' machines when production requires additional manpower to maintain throughput.
- Perform minor maintenance and cleaning of cutting equipment and work area in accordance with company standards and manufactures machine recommendations.
- Perform some machine alignment procedures and optic cleaning to keep equipment at peak operating performance.
- Facilitate work-order paper flow in accordance with quality standards.
- Monitoring assist and resonator gas levels and recommend supply requirements for daily production.
- Other duties assigned by Lead/Supervisor or Management.
Bar work
Dunsilly Hotel
2007.09 - 2014.05
- Serve customers in a busy hotel bar
- Waiter/ silver serving- serve food to customers in restaurant and functions i.e. weddings and parties
- Conference Porter- looked after conferences and functions in hotel
- Receptionist- Check customers in and out of hotel and took bookings and reservations
- Night Manager- looked after the hotel in the evening when all staff are away home
- Also helped out working in kitchen from time to time to cover other staff shifts
Education
High School -
St Malachys High School
Antrim 2002.09 - 2006.05
Skills
- Hard working
- Ability to work on own Initiative
- Good team worker
- Ability to work to deadlines
- Thrive on new challenges
- Forklift licence
- Customer service skills
- Financial reporting
- Health compliance
- Team leadership
- Inventory management
- Employee motivation
- Performance analysi
References
References available on request
Affiliations
- Family-oriented individual and proud father of three girls, with strong time management and communication skills developed through balancing family and work life. Enjoy playing and watching football, with a keen interest in teamwork and fitness.
Timeline
General manager
Top of the Town Bar and Grill
2025.07 - Current
Supervisor/ Duty Manager
Jakes Cocktail Bar and Grill
2019.12 - 2025.06
Factory operative
MDF Engineering
2014.05 - 2019.12
Bar work
Dunsilly Hotel
2007.09 - 2014.05
High School -
St Malachys High School
2002.09 - 2006.05