Summary
Overview
Work history
Education
Skills
Languages
Timeline
Kireta Thomas

Kireta Thomas

Cardiff,Cardiff

Summary

Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating pos equipment, processing merchandise returns and updating pricing. Upbeat retail worker offers active listening and personable communication skills. Thrives in customer service environments with commitment to providing top-quality service. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Retail Shop Assistant

B and M
Cardiff, South Glamorgan
06.2022 - Current
  • Built lasting relationships with clients through customer service interactions.
  • Facilitated smooth store operations, performing daily opening and closing functions.
  • Maintained clean and orderly checkout area to meet store presentation standards.
  • Interacted with customers whilst scanning and packing items, personalising shopping experience.
  • Built customer rapport by identifying specific needs and making appropriate product recommendations.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Operated and maintained cash registers with sufficient cash floats.
  • Identified and removed out-of-date stock, correctly recording waste.
  • Oversaw accurate labelling and packaging of stock.
  • Processed store deliveries, distributing products to storage areas and shop floors.
  • Trained new employees to deliver first-class customer care.

Special Education Teacher Assistant

llanishen high school
cardiff
04.2021 - 07.2022
  • Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Assisted students to reach social development milestones.
  • Identified signs of distress in students, resolving behavioural and emotional issues.
  • Prepared additional learning resources and aids to promote inclusivity in learning.
  • Helped children with eating, dressing and other aspects of personal care while encouraging independence.
  • Supported classroom teacher in monitoring, assessing and recording students progress.
  • Observed children to identify changes in behaviour and reported such changes to classroom teacher.
  • Managed and monitored classroom stock and supplies.
  • Marked students work following directions from class teacher.
  • Provided individual support during examinations.

Education

A-Levels - Health and social care level 3

St David's Catholic College, Penylan
09.2020 - 05.2022

Certificate of Higher Education - Health and well being in community

University of South Wales, Pontypridd
09.2023 -

Skills

  • Customer service
  • Shelf stocking
  • Cash handling
  • Promotion techniques
  • Returns
  • Promotions
  • Relationship building

Languages

English
Fluent

Timeline

University of South Wales - Certificate of Higher Education, Health and well being in community
09.2023 -
Retail Shop Assistant - B and M
06.2022 - Current
Special Education Teacher Assistant - llanishen high school
04.2021 - 07.2022
St David's Catholic College - A-Levels, Health and social care level 3
09.2020 - 05.2022

Similar Profiles

Create profile
Kireta Thomas