Kiran Saba
West Bromwich
Summary
I pride myself on being a trustworthy, hardworking, and responsible individual with an outstanding record of punctuality. I am a self-starter who takes initiative in every task, and I am always eager to learn new skills and adapt to new situations. With three years of experience as a Support Worker, I have gained expertise in medication management, care plan adaptation, and a person-centred approach. Additionally, I have extensive knowledge of hoists and mobility aids, making me a reliable and knowledgeable support system for individuals who need it.
Overview
8
8
years of professional experience
Work history
Support worker
Support Asia Ltd
Birmingham, UK, West Bromwich
09.2020 - Current
- I have worked for clients group with multiple complex needs, and the diagnosis ranges from Head Injury, Stroke, Learning Disabilities, ADHD, Autism, Down Syndrome, Epilepsy, Developmental Disorders, Fracture and Dementia. The majority of my work was based in the client's home in the community or supported living settings and also, supporting the client while staying in hospital for ongoing rehabilitation programs. My job responsibilities include:
- Supporting clients via verbal and nonverbal communication methods by following care plans to ensure the health, safety and well-being of the clients. It includes arranging interactive discussion sessions, organizing social events, assisting in hospital visits and therapy sessions, and using audio-visual aids like tablet computers for learning and entertainment.
- Assisting Manual Handling activities by using different types of equipment such as ceiling track hoist, mobile hoist, stand-aids, compatible slings to lift and transfer clients to wheelchairs, toilet and bath chairs etc. Also, assisting clients to walk with mobility aids i.e. Zimmer frames.
- Assisting in 24-hour Postural Management that involves changing positions and postures throughout the day by using appropriate transfer techniques and manual handling equipment such as multi-functional beds, riser recliner chairs, sliding sheets etc. Also, supporting other MDTs (OT, PT & SLT) to assess and recommend manual handling equipment and supporting aids for service users to meet their care needs.
- Training, assisting and promoting Activities of Daily Living, including feeding, toileting, bathing, dressing, grooming, washing and cleaning. While the focus remains on achieving the maximum optimum functionality of the clients by using appropriate equipment and techniques.
- Food administrations including cooking, feeding and PEG feeding (fortified food formulas via PEG device and tubes).
- Administering medications, including mouth-fed and PEG-fed medicines, PRNs and emergency medicines such as Buccolam Midazolam etc. Also, maintaining MAR charts, ordering medicine in due time, and booking appointments via phone calls, emails and apps.
- Keeping records of activities and documentation of incidents by maintaining paper-based and electronic logbooks such as communication notes, incident books, hospital and medical notes, temperature and weight observations etc. Then, regularly discuss them with the supervisor and other health care professionals for planning activities and evaluate the progress of the rehabilitation plans.
- Following strength-based approaches to promote opportunities for service users and their family members to empower and be actively involved in the decision-making process for their care input. Also, helping the clients in day-to-day decision-making by considering their mental capacity and taking person-centred approaches.
- Ensuring the physical, psychological and emotional well-being of the client and related parties by safeguarding vulnerable people and whistleblowing in case of negligence or abuse, following the local safeguarding policies.
- Upholding the dignity of people at all times by ensuring inclusive events, equal opportunity activities and respecting the diversity of age, culture, language, ethnicity, religion and beliefs.
- Accompanying and supporting outdoor activities such as walking, shopping, playing and going places.
- Assisting in financial management such as providing bills and keeping records of them in financial books.
Customer Service Representative
KFC (Kentucky Fried Chicken)
Islamabad Pakistan
10.2017 - 12.2017
- Informed customers regarding ingredients used to address allergy and dietary issues.Regularly communicated with kitchen , minimising potential service delays. Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Assisted customers with menu selection, offering knowledge of current special dishes. Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Carer
Hamdard Homecare Institute
Islamabad Pakistan
05.2017 - 10.2017
- Preparation and assist with meals. Personal administration, shopping for and with consumers, banking and paying bills. Enabling consumers to participate and be involved in the life of community. Produced weekly patient progress reports. Cooked, cleaned and provided companionship to elderly patients.
Teacher
Noble Grammar Secondary School Attock cantt
Attock City Pakistan
08.2015 - 04.2017
- I enjoyed working with pupils and helping them with their work. I learnt how to plan and deliver activities gained experience of teaching parts of lesson.
Education
Bachelor of Arts - Computer Studies, Psychology, English, Persian
University Of Punjab
Attock City, Pakistan 09/2012 - 10/2014
Higher Secondary Certificate (HSC) - Computer Science, Economics, Mathematics, English
Govt. College For Women
Attock City, Pakistan 10/2010 - 09/2012
Diploma In Windows Application - MS Windows, MS Word, MS Excel, MS PowerPoint, MS Front Page
College Of Computer & Communication
Attock City, Pakistan 04/2010 - 06/2010
Metric - Mathematics, Physics, Chemistry, Biology, English
Govt. Girls High School No. 2
Attock City, Pakistan 09/2007 - 10/2009
Skills
- Excellent team work
- Good observation skills
- Flexible attitude to work
- Problem solving
- Diligent and trustworthy
- Excellent time management skills
- Handles responsibility with a mature attitude
- Communication skills
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Languages
English,Urdu, Panjabi, Hindi
Master or proficient
C2
Timeline
Support worker
Support Asia Ltd
09.2020 - Current
Customer Service Representative
KFC (Kentucky Fried Chicken)
10.2017 - 12.2017
Carer
Hamdard Homecare Institute
05.2017 - 10.2017
Teacher
Noble Grammar Secondary School Attock cantt
08.2015 - 04.2017
Bachelor of Arts - Computer Studies, Psychology, English, Persian
University Of Punjab
09/2012 - 10/2014
Higher Secondary Certificate (HSC) - Computer Science, Economics, Mathematics, English
Govt. College For Women
10/2010 - 09/2012
Diploma In Windows Application - MS Windows, MS Word, MS Excel, MS PowerPoint, MS Front Page
College Of Computer & Communication
04/2010 - 06/2010
Metric - Mathematics, Physics, Chemistry, Biology, English
Govt. Girls High School No. 2
09/2007 - 10/2009
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