Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
kiran kumar vishnu

kiran kumar vishnu

Hemel Hempstead,Hertfordshire

Summary

Reliable in independently handling assignments and following protocols. Focused Ramp Supervisor proficient in applicable regulations and best practices to maximize efficiency of ramp operations. Adept at maintaining team safety and productivity to keep departures on schedule. Bringing a flexible schedule, an organized nature and 11 years of related experience. Skilled at work organization, schedule management and administration of team operations. Experienced in all ramp activities and specializing in making continuous improvements to increase team effectiveness and streamline activities. Excellent leadership and problem-solving abilities developed over 10 years' experience loading, unloading and servicing inbound and outbound aircraft. Capable trainer and coach with a motivational approach. Ramp Supervisor manages needs of diverse aircraft under tight deadlines. Detail-oriented and systematic professional with history of minimal errors and maximum speed in moving cargo, servicing facilities, Hardworking, dependable and dedicated to safety. Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 11 years of experience with nationwide airline services company. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Ramp Supervisor

interglobe air transport IndiGo
INDIA\ Doha-QATAR, Qatar
10.2018 - 05.2023
  • Managed transport schedule for on-time delivery and optimizer use of available resources.
  • Fielded inquires from customers, answered questions and promoted available services.

• DGCA Certified Qualified load & trim officer (Weight & Balance of aircraft) dispatch

• SME in Ramp operation\ DGCA Certified Marshaller.

• Assigned for training part of new joiners In regard to Ramp safety- Familiarization of Ramp Ops & complete the total Ramp- class room training & airside as well

• Handling of GHA for in regard to third party support for customer service & ramp operations

• Supervisor of the shift for flight turn around with in the given TAT

• Making sure all the activities in regard to boarding / DE boarding / check-in are processed without any error.

• Strong on crises management / handling customers at flight delays & making

Monitored shipment times and trends of different services to identify areas of deficiency and potential improvements.

  • Arranged reliable and smooth passenger services to maximise customer loyalty.
  • Tracked factors impacting planned routes and adjusted strategies to maintain targets.
  • Making sure all the activities in regard to boarding / DE boarding / check-in are processed without any error • Strong on crises management / handling customers at flight delays & making

Education

A-Levels - commerce

madurai kamaraj university
india
03.2000 - 04.2003

A-Levels - Diploma Business Management

Magnus school of business
india
03.2006 - 03.2007

Skills


  • Airfield safety
  • Addressing to Customer escalations within the TAT
  • Good understanding of facility and business management
  • Good knowledge of overall departments and their operations
  • Strong communication skills
  • Fair amount of knowledge on management and decision making
  • Ability to use software
  • Computer skills, MS office, internet operating system
  • Team supervision Processes and procedures
  • Carrier relations
  • Airline policy implementation
  • Aircraft scheduling
  • Baggage handling requirements
  • Load weight calculation
  • Centre of gravity calculation
  • Aircraft checks
  • Load planning support
  • Schedule Management
  • Baggage tag checks
  • Marshaling aircraft

  • Weight/balance loading

Languages

English
Fluent
Hindi
Fluent
Punjabi
Beginner
Tamil
Native
Telugu
Fluent

Timeline

Ramp Supervisor

interglobe air transport IndiGo
10.2018 - 05.2023

A-Levels - Diploma Business Management

Magnus school of business
03.2006 - 03.2007

A-Levels - commerce

madurai kamaraj university
03.2000 - 04.2003
kiran kumar vishnu