Hi, I’m
Kiran Kumar Mallasamdura Revanna
London,united kingdom
Summary
Hello, i have got Some technical training and am currently acquiring in-depth knowledge in the field. have got Some technical training and am currently acquiring in-depth knowledge in the field. have some management training, good business experience, where found myself as creative mind and always motivated and will be able to speak five of the most important Indian languages am eager to begin. career in the field of marketing and finances with companies that will give the opportunity to take on challenging roles and provide with the training need to become a dynamic and competent management professional. so can make organization and myself proud .
Overview
5
years of professional experience
Work History
Shez Recruitment
Reservation Agent
04.2022 - Current
Job overview
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Worked closely with front desk to achieve full occupancy of property.
- Handled billing information over phone.
- Generated and reported performance metrics to management to inform decision-making.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Rosen ventures ltd
Research Finance Analyst
10.2021 - 03.2022
Job overview
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
GM TRADERS
Entrepreneur
09.2019 - 01.2021
Job overview
- Identified target customer segments through in-depth research, building tactical marketing strategies.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Trained new employees on proper protocols and customer service standards.
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Introduced new methods, practices, and systems to reduce turnaround time.
federal - mogul Ltd
Finance Research Analyst
06.2018 - 07.2018
Job overview
- Developed strong communication and organizational skills through working on group projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
Education
COVENTRY UNIVERSITY LONDON UNITED KINGDOM , LONDON
Master of Science from FINANCIAL TECHNOLOGY
04.2023
JAIN UNIVERSITYBENGALURU ,
MBA from Logistics And Materials Management
04.2019
PESIT BENGALURU , HOSUR ROAD
BBA from Marketing Management And Research
06.2017
Skills
- Telephone Reception
- SQL
- python
- spyder
- msexcel
- Operational Efficiency
- Flexible and Adaptable
- Organization and Time Management
- Analytical and Critical Thinking
- Written Communication
- Decision-Making
- Planning and Coordination
- Problem-Solving
- Excellent Communication
cricket , exploring music ,
I've loved cricket since I was a young child because it helps you develop as a unique individual. and where it helped me understand my SWOT analysis, constantly pushed me to learn new things, and revealed my passion for leading others through inspiration. I really believe that without music, there is no life, and that listening to some music every day keeps the doctor away.
Timeline
Reservation Agent
Shez Recruitment
04.2022 - Current
Research Finance Analyst
Rosen ventures ltd
10.2021 - 03.2022
Entrepreneur
GM TRADERS
09.2019 - 01.2021
Finance Research Analyst
federal - mogul Ltd
06.2018 - 07.2018
COVENTRY UNIVERSITY LONDON
Master of Science from FINANCIAL TECHNOLOGY
JAIN UNIVERSITY
MBA from Logistics And Materials Management
PESIT
BBA from Marketing Management And Research
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