Kiran Baby
Network Engineer
Gillingham,KEN
Summary
A highly motivated and versatile professional with a strong background in both IT infrastructure management and healthcare assistance. With over 5 years of experience, I have developed expertise in network administration, maintenance, and security, working with technologies such as Aruba switches, firewalls, and VPNs. In addition, I bring valuable experience from the healthcare sector, offering compassionate patient care, supporting daily activities, and ensuring patients' safety and comfort. Known for my problem-solving skills, attention to detail, and ability to manage multiple tasks, I am eager to apply my technical and caregiving skills in dynamic environment.
Decisive Engineering Manager highly effective at operating in dynamic, high-pressure environments. Successfully handle multiple simultaneous responsibilities while exceeding objectives and satisfying tough clients.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
IT Infrastructure Engineer
Medway Maritime NHS Trust
Gillingham, Kent
01.2024 - 01.2025
- Managed and maintained network infrastructure, ensuring high availability and security
- Configured, monitored, and troubleshot Cisco switches Aruba switches and Aruba Access Points
- Performed network patching, upgrades, and routine maintenance
- Monitored network performance, identifying and resolving connectivity issues
- Ensured network security by implementing firewall rules, access controls, and threat monitoring
- Facilitated installation processes to deliver project requirements on time.
- Provided technical support for infrastructure-related issues and system optimizations
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Maintained documentation of network configurations, patching schedules, and system updates
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Ensured compliance with NHS IT policies and cybersecurity best practices
- Managed and monitored installed systems for highest level of availability.
- Key Skills & Technologies: Networking: TCP/IP, VLANs, DNS, DHCP, VPN, Hardware & Tools: Aruba Switches, Aruba Access Points, Network Monitoring Tools, Security: Firewalls, Intrusion Prevention, Access Control, Infrastructure: Network patching, Troubleshooting, System Maintenance
- Migrated legacy systems to modern platforms for increased efficiency and reduced maintenance costs.
- Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures.
- Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure.
- Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with business goals.
- Participated in development meetings for high-value customers and business operations updates.
- Optimized network performance by implementing advanced infrastructure solutions and monitoring tools.
- Managed projects from inception to completion, meeting deadlines while staying within budget constraints.
- Performed regular system audits to identify areas of improvement in performance, security, or compliance standards.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Designed and implemented system security and data assurance.
- Oversaw development and maintenance of organization computer systems and intranet.
Health Care Assistant
Be Good Care
Gillingham, MDW
01.2022 - 01.2023
- Assisted patients with daily living activities, including bathing, dressing, and mobility support
- Monitored vital signs and reported health changes to nursing staff
- Provided emotional support and companionship to patients
- Assisted in administering medications under supervision
- Maintained clean and safe environments for patient comfort
- Supported patients with meal preparation and feeding as needed
- Ensured compliance with health and safety regulations in care settings
- Key Skills: Patient care and support, Monitoring vital signs, Medication assistance, Hygiene and mobility support, Effective communication and empathy
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient outcomes by closely monitoring for signs of distress or complications and promptly alerting nursing staff.
- Maintained clean and organized patient environment, reducing risk of infections and enhancing patient well-being.
- Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
- Provided emotional support to patients and families, fostering positive atmosphere in challenging times.
- Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Junior Network Administrator
Cybernet Software
Kochi, Kerala
01.2017 - 01.2021
- Installed, configured, and maintained network devices, including routers, switches, firewalls, and VPNs
- Monitored network performance, diagnosed issues, and ensured minimal downtime
- Managed network security, implementing firewall rules and monitoring for threats
- Provided technical support to end-users, troubleshooting connectivity and system issues
- Maintained network documentation, including topology diagrams and configuration records
- Assisted in hardware/software upgrades and improved network efficiency
- Collaborated with IT teams to support server administration and cloud networking solutions
- Networking Protocols: TCP/IP, DNS, DHCP, VLANs, VPN
- Network Security: Firewalls, Access Control, Intrusion Prevention
- Provided on-call support for network engineering duties.
- Improved network security through implementing firewalls, monitoring access points, and updating antivirus software.
- Monitored system performance and responded to alerts.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Implemented network security measures to minimize data loss.
- Authored documentation for system configuration and troubleshooting.
- Recommended development of plans for systems development and operations.
- Performed network security design and integration duties.
- Optimized network configurations for increased efficiency by regularly assessing and updating hardware components.
- Stayed up-to-date on industry trends and emerging technologies, applying knowledge to improve existing systems and processes.
- Assisted in the design and implementation of network expansion projects, supporting company growth and increased technological demands.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Education
MSc - Computer networks and system security
University of Hertfordshire
Hartfield, United Kingdom 04.2021 - 01.2023
Masters of Computer application - undefined
Bharathiyar University
Coimbatore, India 01.2014 - 01.2016
Bachelor of Science - Computer Applications
Mahatma Gandhi University, India
Muvattupuzha, Kerala 04.2011 - 01.2014
Skills
VLANs
DHCP
VPN
Aruba Switches
Aruba Access Points
Cisco
Firewalls
Access Control
Network patching
Connectivity issue resolution
Network Monitoring Tools
Fiber optic and Ethernet patching
Problem-solving and analytical thinking
Strong communication and teamwork
Technical documentation and reporting
Time management and multitasking
Network design and implementation
Virtualization technologies
Database administration
System administration
undefinedPersonal Information
Date of Birth: 04/15/92
Timeline
IT Infrastructure Engineer
Medway Maritime NHS Trust
01.2024 - 01.2025
Health Care Assistant
Be Good Care
01.2022 - 01.2023
MSc - Computer networks and system security
University of Hertfordshire
04.2021 - 01.2023
Junior Network Administrator
Cybernet Software
01.2017 - 01.2021
Masters of Computer application - undefined
Bharathiyar University
01.2014 - 01.2016
Bachelor of Science - Computer Applications
Mahatma Gandhi University, India
04.2011 - 01.2014
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