KIRAN SIVAJI
ALAPPEY,INDIA
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Driven professional with keen eye for accuracy and proactive approach to problem-solving, well-suited for role of Billing Officer. Demonstrates effective communication, ensuring positive client interactions. Committed to enhancing financial operations and contributing to organisational success.
Overview
3
3
years of professional experience
Work history
Assistant Manager
Mc Donald's
Trivandrum, Kerala
2023.04 - 2025.04
- Implemented and maintained quality control processes to ensure compliance with McDonald's quality standards, regulatory requirements, and food safety guidelines.
- Conducted regular audits and inspections to identify and mitigate potential food safety risks, ensuring a clean and safe environment for customers and employees.
- Trained and coached restaurant staff on food quality, safety, and preparation procedures, promoting a culture of quality and excellence.
- Analyzed customer feedback and implemented corrective actions to improve customer satisfaction and loyalty.
Store Manager
Ovenly Cafe
Trivandrum, Kerala
2022.09 - 2023.04
- Facilitated smooth checkouts by maintaining efficient till operations.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
Education
10th Grade -
ST JOHNS HSS MATTOM
12th Grade -
BISHOP HODGES H SS MAVELIKARA
Skills
- Team leadership and development
- Staff scheduling and labor management
- Customer complaint resolution and feedback management
- Food safety and sanitation management
- Inventory management and control
Languages
English
Fluent
Malayalam
Fluent
Hindi
Intermediate
German
Elementary
Interests
Travelling
Timeline
Assistant Manager
Mc Donald's
2023.04 - 2025.04
Store Manager
Ovenly Cafe
2022.09 - 2023.04
10th Grade -
ST JOHNS HSS MATTOM
12th Grade -
BISHOP HODGES H SS MAVELIKARA