Kiran Sian

Key achievements:

• Proactively engaged with clients to provide best qualitative solutions to effectively navigate the Venue system in English and German as well as day-to-day account management
• Acted as single point of contact for customers, providing training to enable them to run their Financial Deal Documentation Process in their Virtual Data Room
• Assured project documentation followed internal quality standards.
• Coordinated client feedback for Venue product and service improvements to feed into the Venue Product development to ensure a better client experience
• Collaborated with colleagues in Sales, Billing, Operations and Product Development teams to ensure a positive client experience from on-boarding to closure.

Key achievements:

• Developed project plans and schedules to maintain the schedules and milestones and track task progress and completion of projects running concurrently
• Planned and directed multiple Marketing initiatives led by Sales and Marketing from inception through to successful Project Delivery
• Collaborated with colleagues in Sales on Marketing Campaigns from Product Development to Content Sign-Off to ensure the impact of the campaign is maximised
• Actively engaged with multiple stakeholders to review the organisation's website to optimise their commercial viability and fitness of purpose.
• Analysed workflows and processes, suggesting changes to drive improvement.

Key achievements:

• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Organised and coordinated internal and external EWM corporate events
• Managed and coordinated the Chief Executive's and the executive team's international travel bookings for meetings and workshops
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Key achievements:

• Identified and followed up on missing client documentation on AEoI through coordinating mailshots and client mailings
• Executed Data Administration of Know Your Customer (KYC) and Client Due Diligence documentation in the Client Relationship Management (CRM) System
• Performed Due Diligence and Data Analysis of AEoI client data with respect to Compliance
• Liaised with the Client Services team to ensure a smooth workstream when handling client backflow for AEoI documentation.

Key achievements:

• Shadowed the Group Finance Technical Services team manager to get an understanding of new banking systems and financial reporting packages
• Shadowed Business As Usual (BAU) Support Team Manager to understand how day-to-day system issues are prioritised and resolved
• Presented an outsider's view of upcoming regulatory changes and its impact on the system to the
• Group Finance Technical Services and BAU teams.