Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kiran Shah

Kiran Shah

London

Summary

An independent and self-motivated business student with proven and tested business, procurement, sales & marketing skills. An award- winning and confident communication graduate, able to establish rapport quickly and conduct training sessions with clarity and enthusiasm. Goal-oriented and experienced in providing administrative support to legal departments with focus on document management. Demonstrated ability in interpreting legal documents and policies.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Rastriya Banijiya Bank, Nepal

Intern
Kathmandu, Nepal, Nepal
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked with clients to address and respond to client and partnership management issues.

Junior Assistant

Salt Trading Corporation limited Nepal
Kathmandu, Nepal, Nepal
  • Entered data into system and checked for errors.
  • Prepared and proofread professional business correspondence and memos.
  • Took calls to set appointments, answer questions and resolve concerns.
  • Maintained physical filing system and retrieved documents on request.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Customer Service

Nisa Local
London, ENG
02.2023 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Cross-trained and backed up other customer service managers.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Implemented and developed customer service training processes.

Marketing Manager

Bucket List Mart Pvt
Kathmandu, Nepal, Nepal
01.2019 - 09.2022
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.

Education

Bachelor’s - Management

Kathford international College
Kathmandu, Nepal
01.2016 - 01.2020

MSc - Digital marketing

York St John university
London, ENG
09.2023 -

Intermediate - Management

Higher Secondary Education Board (Milestone Int’l College
Kathmandu, Nepal

Skills

Computer Skillsundefined

Timeline

MSc - Digital marketing

York St John university
09.2023 -

Customer Service

Nisa Local
02.2023 - Current

Marketing Manager

Bucket List Mart Pvt
01.2019 - 09.2022

Bachelor’s - Management

Kathford international College
01.2016 - 01.2020

Rastriya Banijiya Bank, Nepal

Intern

Junior Assistant

Salt Trading Corporation limited Nepal

Intermediate - Management

Higher Secondary Education Board (Milestone Int’l College

Similar Profiles

CREATE PROFILE
Kiran Shah