Kiran Panchal
Wembley,London
Summary
A highly skilled professional with expertise in customer service, social media marketing, and quality assurance. Demonstrates excellent communication, quick empathetic response, and attention to detail while remaining calm under pressure. Proven ability in problem-solving, team building, and conflict resolution. Multilingual with a talent for upselling and rapport establishment. Committed to continuous improvement through feedback collection and analysis.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Business development executive
Precision Micro Surgical
Gandhinagar, Gujarat
2024.05 - 2025.03
- Approached doctors and hospital authorities in person and demonstrated the range of Ophthalmic Surgical Instruments and its exact utilization in surgeries.
- Analysed competitor activities providing insights into market dynamics and positioning strategies.
- Delivered outstanding customer service, resulting in repeat business collaborations.
- Facilitated successful negotiation meetings, fostering long-term client relationships.
- Devised strategic plans for revenue generation whilst aligning with company objectives.
- Identified potential clients for business expansion opportunities.
Sanskrit / Hindi Teacher
Mount Carmel High School
Gandhinagar
2023.06 - 2024.04
- Contributed significantly to curriculum development by incorporating contemporary Hindi & Sanskrit literature into syllabus content.
- Maintained accurate records of each student's attendance, assessments, and progress reports adhering strictly to institutional guidelines.
- Adapted teaching style according to the varying needs of individual students.
- Coordinated with parents during parent-teacher meetings to discuss student progress and behaviour issues.
Business development executive
Precision Micro Surgicals
Gandhinagar, Gujarat
2021.01 - 2023.05
- Analysed competitor activities providing insights into market dynamics and positioning strategies.
- Delivered outstanding customer service, resulting in repeat business collaborations.
- Facilitated successful negotiation meetings, fostering long-term client relationships.
- Devised strategic plans for revenue generation whilst aligning with company objectives.
Sanskrit / Hindi Teacher
Delhi Public School
Mehsana, Gujarat
2016.06 - 2018.03
- Encouraged self-learning habits among students establishing independent study groups focused on conversational Hindi & Sanskrit practice.
- Set and marked written and spoken language exams.
- Streamlined the process of grading assignments reducing time required for marking workbooks.
- Promoted an interest in learning about Indian culture fostering an inclusive educational experience for all pupils.
- Maintained accurate records of each student's attendance, assessments, and progress reports adhering strictly to institutional guidelines.
Sanskrit / Hindi Teacher
D.A.V. Public School
Navi Mumbai, Mumbai
2008.06 - 2014.10
- Implemented innovative teaching strategies for improvement in student comprehension of Hindi & Sanskrit language concepts.
- Developed comprehensive lesson plans utilising various teaching methods to facilitate student engagement.
- Maintained accurate records of each student's attendance, assessments, and progress reports adhering strictly to institutional guidelines.
- Fostered cultural understanding by introducing students to Hindi & Sanskrit traditions, festivals, and customs.
- Created bespoke learning aids and materials designed for Year 8 to Year 12 students.
Sanskrit Teacher
Amrita Vidhyalayam
Navi Mumbai
2008.01 - 2008.04
- Took part in parent-teacher meetings discussing pupil progress and potential areas for improvement.
- Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Assessed student progress, provided constructive feedback for improvement.
Sanskrit Teacher
R.C.Patel Secondary & Higher Secondary School
Gandhinagar, Gujarat
2003.11 - 2007.11
- Taught Gujarati and Sanskrit in Secondary and Higher Secondary School.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Created lesson plans and scheduled each day to promote maximum student engagement.
- Collected, analysed and tracked data on student progress.
Education
Bachelor of Arts -
University of Gujarat
Gujarat 1998.06 - 2001.04
Master of Arts -
Hemchandracharya North Gujarat University
Patan, Gujarat 2016.06 - 2018.04
Bachelor of Education -
University of Gujarat
Gujarat 2002.06 - 2003.04
Master of Arts -
University of Gujarat
Gujarat 2003.04 - 2005.04
Skills
- Excellent communication
- Quick empathetic response
- Attention to details
- Calm under pressure
- Problem-solving
- Team building
- Social media marketing
- Multilingual
- Upselling
- Quality Assurance
- Marketing
- Feedback collection and analysis
- Rapport establishment
- Customer Service
- Sales techniques
- Conflict Resolution
Certification
- Training Certificates, District Educational Teachers Training Institute, 2003 to 2006
- Central Teacher Eligibility Test, 10/01/15, 68%
- B' &'C' certificates exams, National Cadet Corps
- FIRST RANK, B. Ed. (Sanskrit Method)
- Best Performance, Demonstration lessons (Sanskrit)
- Pravesh, Prathama, Madhyama, Bhushan Certificates, Bruhad Gujarat Sanskrit Parishad, Ahmadabad
- Active participation Certificate, Conducting Exams for Bhartiya Sanskriti Gyan Pariksha (Gayatri Tirtha, Haridwar)
- Participation Certificate, National Unity Camp jointly organized by Nehru Youth Centre, Gandhinagar and Ministry of Sports (Govt. of India)
Languages
English
Fluent
Hindi
Fluent
Sanskrit
Fluent
Gujarati
Fluent
Marathi
Intermediate
Affiliations
- Reading, Dancing, Music
References
References available upon request.
Timeline
Business development executive
Precision Micro Surgical
2024.05 - 2025.03
Sanskrit / Hindi Teacher
Mount Carmel High School
2023.06 - 2024.04
Business development executive
Precision Micro Surgicals
2021.01 - 2023.05
Sanskrit / Hindi Teacher
Delhi Public School
2016.06 - 2018.03
Master of Arts -
Hemchandracharya North Gujarat University
2016.06 - 2018.04
Sanskrit / Hindi Teacher
D.A.V. Public School
2008.06 - 2014.10
Sanskrit Teacher
Amrita Vidhyalayam
2008.01 - 2008.04
Sanskrit Teacher
R.C.Patel Secondary & Higher Secondary School
2003.11 - 2007.11
Master of Arts -
University of Gujarat
2003.04 - 2005.04
Bachelor of Education -
University of Gujarat
2002.06 - 2003.04
Bachelor of Arts -
University of Gujarat
1998.06 - 2001.04