
Results-driven professional with expertise in business operations, SAP consulting, and administrative support. Specialises in data analysis, stakeholder coordination, and process improvement. Successfully managed multiple priorities and ensured accurate documentation to support organisational objectives and timely project delivery.
Process vendor invoices in SAP by strictly following client instructions and internal compliance guidelines, ensuring timely payments within Service Level Agreements (SLA).
Perform Purchase Order (PO) mapping and conduct 2-way & 3-way matching (Invoice vs PO / Invoice vs PO vs Goods Receipt) to validate pricing, quantity, and delivery details before posting.
Accurately calculate and validate taxes (GST, VAT, or other applicable taxes) during invoice processing to ensure compliance with local and client tax regulations.
Ensure data accuracy and quality control by validating vendor details, tax information, and invoice data before posting.
Identified discrepancies and managed invoice holds (price variance, quantity variance, missing GR, tax issues), coordinating with internal teams and vendors to resolve issues promptly.
Supported teammates by resolving invoice-related queries and clarifying process steps, assisting in backlog clearance to maintain workflow efficiency.
Contributed to continuous process improvement by identifying bottlenecks and suggesting workflow enhancements, leading to smoother invoice processing.
Assisted in the development of SAC Planning and Reporting Stories
Facilitated requirement gathering to enhance Planning and Reporting accuracy
Assisted in Developing Planning and Analytics stories
Assisted in the development of SAC stories and dashboards for Budget and Forecasting