Kiran Choudhry
Summary
Versatile professional with focus on team coordination and leadership. Possess skills in fostering team unity and productivity, driving projects to successful completion. Known for strategic planning and problem-solving capabilities, ensuring smooth operations across business functions.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Team Coordinator (For London Services)
Real Life Options
08.2025 - 11.2025
- Executed administrative functions across two residential care homes, supervising over 30 staff members.
Led recruitment efforts through thorough candidate interviews and selection processes.
Ordered COSHH materials while liaising with relevant bodies for compliance.
Coordinated effective communication between internal departments and external agencies.
Scheduled rotas and managed annual leave alongside agency staffing needs.
Supervised health and safety audits, ensuring adherence to standards.
Organised reviews of support plans for PWS, along with monitoring dietary requirements.
Facilitated indoor and outdoor activities to enhance resident engagement. - Facilitated training sessions for new hires, ensuring quick acclimation to team's processes.
- Juggled multiple priorities simultaneously whilst maintaining high-quality standards.
- Streamlined communication between departments by establishing efficient protocols.
- Maintained organised workspace, promoting more productive working environment.
- Improved process efficiency for better workflow management.
- Handled sensitive information with utmost confidentiality, upholding company's integrity and trustworthiness at all times.
- Encouraged open communication within team, leading to improved problem-solving capabilities.
- Mediated disputes amongst team members, fostering harmonious work environment.
- Delegated tasks to team members, optimising productivity levels.
- Managed team schedules, ensuring smooth operation of daily tasks.
- Assessed individual team member performance, providing constructive feedback.
- Conducted quality assurance measures to maintain high standards of service delivery.
- Facilitated team training sessions to enhance skills and performance.
- Monitored team dynamics and addressed conflicts to maintain positive, efficient work environment.
- Met budgetary goals by managing financial processes and verifying appropriate approvals.
- Managed databases and information systems, maintaining accurate and accessible records.
Deployment Lead / Renal Coordinator / ACA
Community Ambulance Services (Falck Ambulance Service)
07.2022 - 07.2025
- Duties include administration, providing customer service, maintaining communication via telephone calls, teams & emails with internal & external colleagues, assist with fleet repairs, deal with compliance & asset maintenance, update staff attendance, update deployed vehicles to workforce planning and dispatch, direct complaints & issues raised to the appropriate department, provide support to new onboarding staff. As Renal Coordinator duties included organising patient transport after the dialysis have completed, liaise with the hospital staff to make special arrangement if required or rearrange the transport services. Qualified as an ACA.
- Software’s used are Quinyx, Fleetwave, Logis, Lytx, Outlook, GEMS, Cleric, MS Teams, Excel, and Word.
- Manage professional relationship with Internal colleagues & External Colleagues
- Job role requires to work under pressure, be organised & alert due to last minute changes & updates.
- Teamwork as well as work with own initiative is required, demonstrating flexibility and self-motivation.
- There is a continuous development in self-confidence, teamwork, and time management, managing workload & communication skills.
Health care worker
Care 24 Seven
04.2020 - 01.2023
- Duties include providing personal care to elderly and people with special needs. Helping individuals with day-to-day routine, cooking, cleaning, and securing the premises for the individuals. Assisting the clients to their appointments, assisting them with exercise and taking them for a walk.
- Duties also included administration of their medications and keep record of the activities while with them. This service is provided in the comfort of their premises.
Office Administrator Manager / Receptionist
Motor Masters
10.2012 - 03.2021
- Duties include administration, providing customer service, maintaining communication via telephone calls, mails and faxes with customer/supplier, deal with customer/supplier complaints, correspond to penalty charges, place orders, process job cards, invoices, credit notes, quotes, accept / make payments via cash, card or cheque, accept and allocate deliveries, maintain stationery stock, filling, banking, organise quarterly vat returns, receive & send post, book vehicles, collect & deliver fleet vehicles
- Software’s used are Auto Data, Auto Work, Excel, and Word.
- Manage professional relationship with colleagues, suppliers, work experience students & Fleet customers at all levels.
- Job role requires being always organised & alert due to regular order processing and continuous bookings.
- Work is carried out individually as well as part of a team, demonstrating flexibility and self-motivation.
- There is a continuous development in self-confidence, teamwork, and time management, managing workload & communication skills.
Service Desk Analyst
NEC Europe
04.2016 - 11.2016
- Duties include providing IT assistance, resolve internal/ external phone & IT equipment faults, maintain IT equipment in meeting rooms, assist staff with meeting room equipment’s, allocate repair jobs to the technical team, administration, maintaining communication via telephone calls, mails and faxes with suppliers, place orders (stationery, IT equipment, Mobile and desk phones), raise jobs and allocate them to the appropriate technician.
- Software’s used: Remedy, SAP, GIDM, Talentia, Microsoft office, Outlook
- Worked independently as well as part of a team
- Learnt about new software’s and hardware equipment
- Organised meetings
- Organised welcome packs including set up of the IT equipment for new employees
- Regular stocktake of IT equipment & stationery
- Place orders for IT equipment
Import Administrator
Saki Snacks Ltd
02.2012 - 09.2012
- Duties included receiving call, receiving and sending mail and faxes, dealing with penalty charges, taking orders, processing orders, arranging deliveries, arranged travelling, health/ hygiene and safety inspection reports, product weight check reports.
- Used Sage, Bookkeeping, Processing Purchase and sales invoices, placing orders, filling, photocopying, dealing with post and Banking.
- Dealing with suppliers and customers as well as consumer complaints.
- Managed professional relationships with candidates and staff at all levels, gaining extensive experience and confidence.
- Had to be disciplined and organised to prioritise the workload in an operational environment.
- Worked individually as well as part of a team, demonstrating flexibility and self-motivation.
- Developed excellent communication and interpersonal skills.
Administrator (Work Experience while studying)
ACA Ltd
01.2011 - 12.2011
- Duties Included receiving telephone calls, ordering parts and materials, dealing with customer queries
- Making various appointments
- Preparing, issuing, and recording invoices, weekly invoicing, Quarterly VAT returns
- Used Motex System to produce estimates
- Assisting with accident management cases
- Other general admin duties
Recruitment Administrator
FACE2 FACE RECRUITMENT
07.2007 - 12.2007
- Duties included referencing candidates, contacting companies, arranging interviews, filing, typing, updating records, preparing documents for ID cards, providing time sheets & holiday applications for wags to accounts.
- Dealt with candidates and clients face to face to arrange candidates according to the job requirements.
- Provided a high level of customer service and satisfaction, ensuring that candidates get into employment as soon as possible, satisfying the clients at the same time with providing the suitable candidates.
- Managed professional relationships with candidates and staff at all levels, gaining extensive experience and confidence.
- Had to be disciplined and organised to prioritise the workload in an operational environment.
- Worked individually as well as part of a team, demonstrating flexibility and self-motivation.
- Developed excellent communication and interpersonal skills
Export Administrator (temporary position)
SUMITOMO CORPORATION
04.2004 - 06.2004
- Provided administration support for the Export department. Duties included filing, typing, updating records, taking orders, preparing invoices, and resolving any queries.
- Dealt with customers’ queries or complaints on the telephone and resolved any issues quickly and efficiently.
- Provided a high level of customer service and satisfaction, ensuring that customers received a quick response to their enquiries.
- Managed professional relationships with customers and staff at all levels, gaining extensive experience and confidence.
- Had to be disciplined and organised to prioritise the workload in an operational environment.
- Worked individually as well as part of a team, demonstrating flexibility and self-motivation.
- Developed excellent communication and interpersonal skills
Import/Export Administrator
T CHOITRAM & SONS (NATCO)
10.2002 - 01.2004
- Main administrative duties included receiving shipments and completing all necessary paperwork, updating the stock and producing sales orders.
- Dealt with customers’ queries or complaints on the telephone and resolved any issues quickly and efficiently.
- Assisted in organising marketing events.
- Proven ability to work in a busy environment and prepared to help the rest of the team.
- Reception duties included receiving and making calls, sending, and receiving mail and faxes.
- Being the first point of contact at the reception desk, extreme professionalism was displayed as well as remaining calm, polite, and friendly always.
Education
Advanced Phlebotomy Certification & Training - Health Services
Lead Academy
London, United Kingdom 06.2025 - 07.2025
Foundation Degree in Arts - Criminal Justice Law
Essex University
United Kingdom 09.2008 - 07.2012
SIA Door Supervisor Certification -
Hayes London College
London 10.2021 - 10.2021
Health & Safety, Food & Hygiene Certification -
Social-Care.tv
London 04.2020 -
Infection Prevention and Control - Tier 1 Equality and Diversity Information Governance Fire Safety
E Learning
united Kingdom 04.2020 -
GNVQ - Advance Information Communication Technology
Cranford Community College
Cranford 09.2001 - 06.2003
GNVQ - Intermediate Business Studies
Cranford Community College
Cranford 09.2000 - 06.2001
GCSE’s - Mathematics, English, Science, Drama, Design & Technology, Geography, Art, Urdu, French
Featherstone High School
Southall, Middlesex 09.1994 - 06.1999
Skills
- Excellent customer service, communication, and time management skills
- Ability to work to tight timescales & Deadline management
- Good relationship management skills & Person-centred practise
- Natural problem solver & Multitasking efficiency
- Flexible and great team player
- Possess great stamina and enthusiasm
- Innovative thinking
- Knowledge of GDPR
- Training and Development
- Basic accounting principles
- Confidentiality maintenance
- Service planning
- Invoice processing & Financial reporting
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Microsoft Windows 95,97, 98, 2000, XP, Vista, Windows 10, Windows 11
- Outlook
- MS Team, Skype, Zoom
- Fleetwave
- Quinyx
- Logis
- Cleric
- COMPs
- My view
- GIDM
- SAP
- Talentia
- Sage
- Auto Data
- Auto Work (online)
- Programming Languages: C (Microsoft Visual 6), Visual Basic 60, HTML
- HTML: Microsoft FrontPage, Dreamweaver, Flash
- Applications: Lotus Notes, Adobe Photoshop
References
References available upon request
OTHER INFORMATION
Love travelling to different places in the world and learning about different cultures and people. Enjoy reading, walking, cooking, and socialising with family and friends.
Certification
SIA License
Languages
English
Fluent
Urdu
Native
Punjabi
Upper intermediate
Hindi
Advanced
Timeline
Team Coordinator (For London Services)
Real Life Options
08.2025 - 11.2025
Advanced Phlebotomy Certification & Training - Health Services
Lead Academy
06.2025 - 07.2025
Deployment Lead / Renal Coordinator / ACA
Community Ambulance Services (Falck Ambulance Service)
07.2022 - 07.2025
SIA Door Supervisor Certification -
Hayes London College
10.2021 - 10.2021
Health & Safety, Food & Hygiene Certification -
Social-Care.tv
04.2020 -
Infection Prevention and Control - Tier 1 Equality and Diversity Information Governance Fire Safety
E Learning
04.2020 -
Health care worker
Care 24 Seven
04.2020 - 01.2023
Service Desk Analyst
NEC Europe
04.2016 - 11.2016
Office Administrator Manager / Receptionist
Motor Masters
10.2012 - 03.2021
Import Administrator
Saki Snacks Ltd
02.2012 - 09.2012
Administrator (Work Experience while studying)
ACA Ltd
01.2011 - 12.2011
Foundation Degree in Arts - Criminal Justice Law
Essex University
09.2008 - 07.2012
Recruitment Administrator
FACE2 FACE RECRUITMENT
07.2007 - 12.2007
Export Administrator (temporary position)
SUMITOMO CORPORATION
04.2004 - 06.2004
Import/Export Administrator
T CHOITRAM & SONS (NATCO)
10.2002 - 01.2004
GNVQ - Advance Information Communication Technology
Cranford Community College
09.2001 - 06.2003
GNVQ - Intermediate Business Studies
Cranford Community College
09.2000 - 06.2001
GCSE’s - Mathematics, English, Science, Drama, Design & Technology, Geography, Art, Urdu, French
Featherstone High School
09.1994 - 06.1999