Kiran Brad
HAMILTON
Summary
Accomplished professional with expertise in decision-making competency and board level communication, adept at enhancing customer service and business administration. Proven track record in business development, project budgeting, and policy enforcement, ensuring efficient daily operations and clientbase development. Skilled in navigating rules and regulations with strong interpersonal communication abilities. Committed to leveraging skills for strategic growth and operational excellence.
Overview
17
17
years of professional experience
2019
2019
years of post-secondary education
Work history
Director / Owner of The Dog Sitters Club
Kiran Brad
Glasgow
02.2020 - Current
- Initiated business development activities, expanded client base.
- Implemented company policies and legal guidelines ensuring I had the correct licensing / insurance documents
- Provided exceptional customer service, resulting in repeat business and exceptional care to dogs
- Diary Management
- Ensuring smooth running of daycare and boarding for all of the dogs
- Kept up to date with all qualifications required
- Doggy daycare and home boarding
PA
BN Medical
Coatbridge
01.2018 - Current
- Facilitated communication between departments with professional liaison skills.
- Managed complex diaries, ensuring seamless executive schedules.
- Facilitated smooth office operations by maintaining office supplies inventory.
- Streamlined office processes to increase efficiency.
- Ensured timely responses to emails to enhance communication flow.
- Coordinated travel arrangements, resulting in smooth business trips.
- Handled incoming calls professionally, ensuring excellent customer service delivery.
- Optimised time management by creating effective work schedules.
PA
Diane Shaw
LONDON
06.2025 - 08.2025
- Created detailed reports for informed decision-making.
- Drafted correspondence, enhancing corporate image.
- Handled incoming calls professionally, ensuring excellent customer service delivery.
- Developed filing systems, improving document accessibility and security.
- Organised high-level meetings for productive collaboration.
- Ensured timely responses to emails to enhance communication flow.
- Maintained confidentiality of sensitive information by implementing strict file management systems.
- Coordinated travel arrangements, resulting in smooth business trips.
- Facilitated communication between departments with professional liaison skills.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
- Completed ad-hoc personal errands, including laundry collection, gift ordering and restaurant reservations for well-rounded personal support.
PA / Office Manager
Lister Munro Group
london
06.2008 - 10.2016
Education
NVQ Level 3 - Canine Hydrotherapy
K9HS
Banbury, Oxfordshire 01.2022 - 12.2023
NVQ Level 2 - pharmacy
Buttercups
02.2015 - 01.2016
A-Levels - Maths, English, Art, Biology, Modern Studies
Mearns Castle
Newton MearnsSkills
- Decision-Making competency
- Board level communication
- Customer Service
- Business administration
- Business development
- Project budgeting
- Policy enforcement
- Daily operations
- Clientbase development
- Rules and regulations
- Interpersonal communication
Affiliations
- Horse riding and competing in local shows and dressage
References
References available upon request.
Timeline
PA
Diane Shaw
06.2025 - 08.2025
NVQ Level 3 - Canine Hydrotherapy
K9HS
01.2022 - 12.2023
Director / Owner of The Dog Sitters Club
Kiran Brad
02.2020 - Current
PA
BN Medical
01.2018 - Current
NVQ Level 2 - pharmacy
Buttercups
02.2015 - 01.2016
PA / Office Manager
Lister Munro Group
06.2008 - 10.2016
A-Levels - Maths, English, Art, Biology, Modern Studies
Mearns Castle
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