Summary
Overview
Work history
Education
Timeline
Generic

KIRAN BAINS

Berkshire

Summary

Meticulous Program Manager with extensive experience spearheading the development and maintenance of Gartner’s benchmarking tools, commercial programs, and video content offerings. Proven ability to deliver impactful projects to clients while cultivating robust relationships with global stakeholders.

Overview

13
13
years of professional experience

Work history

Program Manager, Research & Methodologies

Gartner
2024.12 - 2026.03
  • Defined, delivered, and managed research programs and digital tools from idea to launch ensuring successful commercial readiness whilst embedding Gartner’s “Voice of the Customer” Methodology.
  • Led and managed business system and process development for multiple, concurrent, complex programs and initiatives.
  • Worked with R&A, Product, and IT teams (and other functional areas where applicable) to develop content and business requirements that ensured success initiatives.
  • Create detailed plans and supporting documentation for each project, maintaining strong alignment and collaboration with partners in achieving desired results.
  • Executed multi-channel communication and training plans (internal and external) to engage and enroll key stakeholders in change management initiatives. Gartner's CEO has received direct recognition of my strong communications plans.
  • Identified opportunities for innovation and continuous improvement of the content portfolio and related processes.
  • Launched initiatives that have saved Analysts approximately 2.5 hours of authoring time.

Project Manager, Supply Chain

Gartner
2020.04 - 2024.12
  • Responsible for managing multiple end-to-end programs in parallel across a cross-functional team ensuring program processes are rigorous and executed timely and efficiently.
  • Managed cross functional teams and coordinated with multiple business partners toward the successful launch of Gartner’s latest digital benchmarking survey tool.
  • Collaborate closely with internal sales teams and external clients to promote project portfolio, identify opportunities for increased client and prospect participation, and enhance client satisfaction.
  • Analysing large data sets to identify trends and track the performance of all projects using MS Project, Power BI and identify trends and improvements to present to senior management.
  • Spearheaded a commercial engagement initiative aimed at streamlining processes and enhancing efficiency with a cross-functional team to ensure all project deliverables are on track and conducting cost-benefit analyses.
  • Streamlined processes using lean methodologies, improved operational efficiency significantly.
  • Developed comprehensive project plans for successful execution and delivery.

Content Producer, Supply Chain

Gartner
London
2018.04 - 2020.04
  • Responsible for managing high-quality B2B community online webinars for corporate clients across a broad range of industry sectors to answer client questions and align with client’s mission critical priorities.
  • Working closely with editors, marketing team and sales team to ensure the smooth publication and marketing of webinars from initiatives through to completion.
  • Working closely with subject matter experts to identify enticing topics for on-demand webinars.

Topic Generator

Global Insight Conferences Ltd
London
2017.08 - 2018.04
  • Partnered with executive leadership to ideate and generate new concepts for prospective conference offerings.
  • Researching with C-level professionals across various industries.
  • Generating new research, speaker and sponsorship leads.
  • Implemented new processes and procedures to streamline conference production.
  • Carrying out in depth competitor research and market analysis.
  • Creating concise reports with new conference proposals to present to senior management.
  • Carrying out research with key opinion leaders on-site at events.
  • (short term contract)

Senior Conference Producer, Pharmaceuticals

SMi Ltd
London
2015.09 - 2017.08
  • Conducted market research and analysis to identify key industry trends, ensuring conference topics aligned with viable commercial opportunities.
  • Oversaw and managed the comprehensive execution of conference program deliverables from conception to completion.
  • Inviting and influencing industry leaders, persuading them to speak at the conference.
  • Briefing marketing, sales, and operations teams to help them drive revenue on the conference.
  • Managing the project team in the lead up to the event.
  • Ensuring conferences are executed on time and within budget.
  • Mentoring new recruits and leading training sessions.
  • Writing persuasive marketing copy.
  • Working with advisory boards to produce a highly topical conference agenda and a strong speaker line-up.
  • Working to extremely strict deadlines, each event was to be produced within 25 days.
  • Managing working relationships with vendors and speakers.

Conference Producer

Informa Life Sciences
London
2014.11 - 2015.09
  • Conducted in-depth telephone research to identify and analyze critical market trends and emerging themes.
  • Full responsibility for writing and delivering a conference program across a range of industries from agricultural to regulatory affairs.
  • Ensuring conferences are executed on time.
  • Managing speaker expenses & managing financial budgets.
  • Producing multiple streamed events.
  • Recruitment of senior-level speakers.
  • Designing event brochures.
  • Writing copy for marketing materials.
  • Designing and writing copy for event websites.
  • Liaising with logistics, marketing and tele sales.
  • Organising webinars to promote events.
  • Assist in recruiting potential sponsors and exhibitors for events.
  • Source new ideas for conference session formats.
  • Travelling within Europe & USA to run events on-site.
  • Gained experience working with international markets.

Editorial Assistant

Reed Elsevier, The Lancet
London
2013.06 - 2014.11
  • Reviewed written material, ensuring alignment with publication standards.
  • Facilitated the publishing process by liaising with writers and graphic designers.
  • Inviting peer reviewers to ensure a vigorous review process of manuscripts.
  • Answering and assisting authors/reviewers/public with any queries or questions.
  • Experience in the creation and production of complex tracking reports.
  • Provide support and training to other Journal Office peers.
  • I had the opportunity to write educational film and book reviews for the journal.

Education

BSc - Biochemistry

Royal Holloway, University of London

Timeline

Program Manager, Research & Methodologies

Gartner
2024.12 - 2026.03

Project Manager, Supply Chain

Gartner
2020.04 - 2024.12

Content Producer, Supply Chain

Gartner
2018.04 - 2020.04

Topic Generator

Global Insight Conferences Ltd
2017.08 - 2018.04

Senior Conference Producer, Pharmaceuticals

SMi Ltd
2015.09 - 2017.08

Conference Producer

Informa Life Sciences
2014.11 - 2015.09

Editorial Assistant

Reed Elsevier, The Lancet
2013.06 - 2014.11

BSc - Biochemistry

Royal Holloway, University of London
KIRAN BAINS