Kira Lee
Kings Lynn,Norfolk
Summary
Organised and dependable Shift Manager with over 20 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
25
25
years of professional experience
12
12
years of post-secondary education
Work history
Shift Manager/Server
Pizza Express
Kings Lynn, Norfolk
02.2006 - Current
- Mentoring new employees to maximise team performance.
- Keeping employees operating productively to meet business and customer needs.
- Leed by example and demonstrated company best practices.
- Providing friendly, courteous service, maximising positive customer satisfaction ratings.
- Resolving customer complaints calmly and professionally to maintain satisfaction.
Waiter/Supervisor
Pizza Express
Kings Lynn, Norfolk
05.2001 - 05.2003
Line Worker
Hansatech
Kings Lynn, Norfolk
09.1999 - 05.2001
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
- Accurately labelled and packaged items.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
- Met personal and team production goals consistently to fulfil established quotas.
Education
Bachelor of Arts - Graphic Design/Design for Publishing
Norwich University of the Arts
Norwich 09.2012 - 06.2015
Higher National Diploma - Graphic Design
College of West Anglia
King's Lynn 09.2010 - 06.2012
Diploma of Higher Education - Horticulture
College of West Anglia
Wisbech 09.1998 - 06.1999
NVQ Level 3 - Art and Design
Hills Road Sixth Form College
Cambridge 09.1996 - 06.1998
GCSEs -
Parkside Community College
Cambridge 09.1991 - 06.1996
Skills
- Over 20 years experience in catering
- Computer literate
- Health and safety compliance
- Communication skills
- Customer-focused
- Problem-solving
- Time management
- Team building
Timeline
Bachelor of Arts - Graphic Design/Design for Publishing
Norwich University of the Arts
09.2012 - 06.2015
Higher National Diploma - Graphic Design
College of West Anglia
09.2010 - 06.2012
Shift Manager/Server
Pizza Express
02.2006 - Current
Waiter/Supervisor
Pizza Express
05.2001 - 05.2003
Line Worker
Hansatech
09.1999 - 05.2001
Diploma of Higher Education - Horticulture
College of West Anglia
09.1998 - 06.1999
NVQ Level 3 - Art and Design
Hills Road Sixth Form College
09.1996 - 06.1998
GCSEs -
Parkside Community College
09.1991 - 06.1996
Similar Profiles
Andrea SkodackovaAndrea Skodackova
General Manager at Pizza ExpressGeneral Manager at Pizza Express
GOVIND SUDHI MENONGOVIND SUDHI MENON
Front of House Team Member at Pizza ExpressFront of House Team Member at Pizza Express
Logan CampbellLogan Campbell
Pot and pan washer at Pizza ExpressPot and pan washer at Pizza Express
Alice NicholsonAlice Nicholson
Waitress/ Shift Manager at Pizza ExpressWaitress/ Shift Manager at Pizza Express
Ben EdwardsBen Edwards
Repair and Maintenance Operative at ChepRepair and Maintenance Operative at Chep
