Summary
Overview
Work History
Education
Skills
Timeline
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Kira Bayliss

Manchester

Summary

Upbeat, outgoing and enthusiastic, acheiving 7 years of experience in the hospitality industry has allowe me to develop excellent service skills. I am driven by my love connecting with new people, which has ensured my passion for connecting with new people, which has ensured my success in public-oriented jobs.

Overview

7
7
years of professional experience

Work History

Front of House & Waitress

Rudy's Neopolitan Pizza
2020.11 - Current
  • Set positive tone for entire dining experience as first point of contact for greeting and seating over 150 guests per night.
  • Took food and drink orders promptly, showcasing expert knowledge of menu and weekly specials.
  • Managed high-volume table turnovers, contributing to increased restaurant revenue.
  • Executed daily opening and closing tasks, maintaining operational readiness for each shift.
  • Received in-person bartending and barista training in order to provide exceptional service during bar shifts.

Waitress & Bar Staff

Dino Bar Nottingham
2022.09 - 2023.10
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Enhanced customer experience by providing exceptional bartending services by following strict drink specifications and maintaining clean bar area.
  • Managed drink orders for both restaurant and bar efficiently ensuring drinks made and delivered under 5 minutes from ordering.
  • 'Service with a smile' ensured positive guest experience and formed friendly relations with regular patrons.

Barista

Hipo
2022.08 - 2023.10
  • In person, hands-on training in order to craft high-quality coffee beverages and provide friendly service.
  • Operated espresso machines, blenders, commercial coffee brewers, and coffee pots.
  • Handled cash and card transactions, maintaining accountability for daily register balances.
  • Quick and efficient service in order to create a positive environment.

House Cleaning

Lennox Lea Hotel
2018.01 - 2022.01
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained clean and fresh.
  • Deep cleaning hotel bathrooms, bedrooms, and kitchens.
  • Learned how to safely use industrial cleaning equipment and chemicals with proper protocol and procedures.
  • Ensured rooms were cared and inspected according to the Lennox Lea hotel standards to create a positive guest experience.

Waitress

Lennox Lea Hotel
2017.10 - 2018.09
  • Maintained positive guest relations in intimate hotel dining area by greeting and taking care of guests during breakfast service.
  • Set up breakfast buffets promptly before breakfast service.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Bachelor of Arts - History And American Studies

Universtity of Nottingham
Nottingham, England
07.2024

Skills

  • Strong hospitality skills
  • Trained bartending
  • Highly organized
  • Collaborative worker
  • Friendly and outgoing
  • Barista trained

Timeline

Waitress & Bar Staff

Dino Bar Nottingham
2022.09 - 2023.10

Barista

Hipo
2022.08 - 2023.10

Front of House & Waitress

Rudy's Neopolitan Pizza
2020.11 - Current

House Cleaning

Lennox Lea Hotel
2018.01 - 2022.01

Waitress

Lennox Lea Hotel
2017.10 - 2018.09

Bachelor of Arts - History And American Studies

Universtity of Nottingham
Kira Bayliss