GAMEING
KUNAL SHAH
MECHANICAL ENGINEERING
MUMBAI
Summary
Dynamic Sales Assistant at VISHNU AGARWAL @ASSOCIATES, adept at enhancing customer satisfaction through exceptional service and product knowledge. Leveraged strong interpersonal skills to build lasting relationships, driving sales growth. Proficient in inventory management and trained new staff, contributing to a cohesive team environment and improved store performance.
Experienced with mechanical design and analysis, applying technical knowledge to enhance system performance. Utilizes CAD software and project management techniques to ensure timely project completion. Track record of effective problem-solving and innovation in developing cost-effective mechanical solutions.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Sales Assistant
VISHNU AGARWAL @ASSOCIATES
02.2023 - 03.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
- Processed transactions accurately while maintaining a high level of customer service.
- Established rapport with customers using active listening and interpersonal skills.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
- Boosted store revenue through upselling and cross-selling techniques.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
Education
Bachelor of Mechanical Engineering - Engineering Mechanics
RIZVI ENGINEERING COLLEGE
BANDRA WEST 03-2025
HIGHER SECONDARY - Science Education
THE BOMBAY SURBURBAN GRAIN DEALERS JUNIOR COLLEGE
MUMBAI 02-2021
Skills
AutoCAD
AutoCAD proficient
CAD drafting
CAD
Microsoft Excel
SolidWorks 3D models
Computer-aided design
Production line control
Maintenance planning
Project management
Risk management
Technical documentation
Automotive engineering
Interests
FOOTBALL
CRICKET
AUTO DESGINING
Timeline
Sales Assistant
VISHNU AGARWAL @ASSOCIATES
02.2023 - 03.2025
Bachelor of Mechanical Engineering - Engineering Mechanics
RIZVI ENGINEERING COLLEGE
HIGHER SECONDARY - Science Education
THE BOMBAY SURBURBAN GRAIN DEALERS JUNIOR COLLEGE