KINGSLEY NDIDIAMAKA ONUORAH
London,United Kingdom
Summary
Friendly and attentive waiter with 2 years of experience in fast-paced luxury hotel restaurant. Skilled in delivering exceptional customer service, managing multiple tables efficiently, and ensuring a welcoming dining experience. Proficient at upselling menu items, handling special requests, and maintaining high hygiene standards, training new staff and delivering exceptional guest experiences. Adept at handling high-pressure environments while maintaining service excellence and efficiency.
Overview
2
2
years of professional experience
19
19
years of post-secondary education
1
1
Certification
Work history
Door Supervisor
covert 83 Securities LTD
04.2024 - 12.2025
- Executing thorough security checks on clients, including ID verification and bag searches.
- Managing crowd control during peak hours and special events to ensure safety.
- Monitoring venue entrances and interior areas to identify suspicious activities or threats.
- Collaborating with staff and management to maintain a safe environment for patrons.
- Resolving conflicts and de-escalating tensions primarily through verbal communication.
- Responding swiftly to suspicious activities to prevent potential crime.
- Implementing 'See it, say it, sorted' approach to mitigate hazard.
Waiter
The Red Carnation Hotels
London
03.2024 - 12.2025
- Greet and seat guest, present menus and take accurate orders.
- Serve food and beverages, promptly while ensuring guest satisfaction.
- Making recommendations, upsell specials and beverages, increasing average table spend daily.
- Maintaining cleanliness and organisation of dining area.
- Train new staff
Kitchen Assistant / Kitchen Porter
Berkeley Scott Agency
London
11.2023 - 03.2024
- Participated in preparation and serving of food as required during rush hours.
- Established a positive, healthy working environment by reducing the workload of other staff members.
- Cleaned and sanitized kitchen work surface
- Organised food and supply storage areas while actively maintaining cleanliness
Education
Level 2 CCTV Operator - SIA Security
Protect UK
London, Greater London 04.2025 - 12.2025
MA - Education
University of Roehampton London
London, Greater London 09.2023 - 06.2024
DOOR SUPERVISOR - SIA SECURITY
GET LICENCED.ORG
London 02.2024 - 03.2024
Post Graduate Diploma - Education
National open university
Kaduna, Nigeria 06.2013 - 03.2016
BA - Fine and Applied Art
Delta State University
Abraka 01.2006 - 12.2020
Skills
- Customer service and guest relations
- Order taking and Payment systems
- Food and beverage knowledge
- Teamwork and communication
- Time management under pressure
- Health and safety compliance
Certification
- Food Safety Level 2 2025
- Food Allergens 2025
- Health and Safety Level 1 2025
- Data Privacy foundations 2025
- First Aid Awareness 2025
- Level 2 CCTV Operation 2025
- SIA Door Supervisor 2024
- B.A [Fine Arts] 2009
- MA Education 2024
Timeline
Level 2 CCTV Operator - SIA Security
Protect UK
04.2025 - 12.2025
Door Supervisor
covert 83 Securities LTD
04.2024 - 12.2025
Waiter
The Red Carnation Hotels
03.2024 - 12.2025
DOOR SUPERVISOR - SIA SECURITY
GET LICENCED.ORG
02.2024 - 03.2024
Kitchen Assistant / Kitchen Porter
Berkeley Scott Agency
11.2023 - 03.2024
MA - Education
University of Roehampton London
09.2023 - 06.2024
Post Graduate Diploma - Education
National open university
06.2013 - 03.2016
BA - Fine and Applied Art
Delta State University
01.2006 - 12.2020