Kinga Lootz
Harrogate,UK
Summary
Highly motivated, customer-focused individual with a keen eye for detail and strong organizational skills. With over 8 years of experience in the CRO environment across multiple business units, including Laboratory Operations, Pre-clinical, and Global Clinical Project Management. Excel in managing client and study communication, executing projects on time, and meeting financial projections. Possessing strong administrative skills, organisational and time management abilities, and a proven capacity for managing confidential information. Passionate about continuous learning and self-improvement and have a desire to grow into a more valued member of the team.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Regional Study Coordinator
Labcorp Laboratories Limited
Harrogate, UK
06.2016 - 03.2025
- Liaised between Sponsor Representatives and internal departments to ensure smooth communication and project success
- Collaborated with Global Study Managers to monitor milestones and ensure all study stages from setup to closure were executed efficiently
- Managed client communication to execute projects against defined timelines and financial projections
- Organized regular meetings with clients to update them on study progress and resolve any concerns
- Provided support for client visits, including organizing tours, drafting agendas, and coordinating logistics
- Created Gantt Charts and Office Timeline documents for proposals using Microsoft Project and Timeline Pro
- Managed the PO process for third-party vendors and tracked project finances, ensuring proper invoicing and contract setup
- Prepared study reports, created data tables, and maintained study files according to regulatory documentation practices
- Independently conducted routine sample analyses in compliance with protocols and Health and Safety guidelines
- Contributed to maintaining a clean and safe laboratory environment
- Handled sensitive information confidentially whilst respecting privacy laws and regulations.
- Directed all administrative tasks for smooth project completion.
- Regularly updated study progress to relevant parties, maintaining open communication channels.
- Monitored study timelines to meet strict deadlines.
Bar and Waiting Staff
The Guelder Rose
Southport
03.2016 - 06.2016
- Provided excellent customer service by taking orders, serving food, and up-selling drinks
- Developed strong communication skills with customers and colleagues in fast-paced environment
- Increased efficiency with quick and accurate order taking.
- Handled cash transactions accurately whilst maintaining financial integrity at all times.
- Promoted special offers to boost sales revenue indirectly.
Supervisor/Waitress
Prezzo Restaurant
Formby
07.2014 - 03.2016
- Supervised day-to-day service, including managing large parties and exceptional requests
- Demonstrated extensive menu knowledge and effective communication with customers and team members
- Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
- Checked guest satisfaction regularly through personal interaction assuring positive dining experiences every time.
- Managed cash tips and reconciled tickets against till at end of shift.
Laundry Staff/Housekeeper
Grosvenor Pulford Hotel & Spa
08.2012 - 07.2014
- Maintained high cleanliness standards throughout the hotel, including guest rooms, lounges, and bathrooms
- Handled laundry duties, including cleaning, drying, ironing, and folding linens
- Ensured safe and efficient use of cleaning chemicals and equipment
- Communicated effectively with colleagues to facilitate teamwork.
- Enhanced customer satisfaction by providing excellent service.
Housekeeper
The Mill Hotel & Spa
03.2011 - 08.2012
- Performed housekeeping duties to high standards, ensuring cleanliness in all hotel areas
- Provided excellent guest service and maintained the hotel’s amenities
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
Microbiology Laboratory Assistant
Department of Medical Microbiology and Immunology, University of Pecs
, Hungary
09.2008 - 09.2009
- Conducted laboratory tests, preparing specimens and ensuring accurate data for scientific investigations
- Maintained laboratory equipment, followed strict safety protocols, and ensured regulatory compliance
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Collected samples from different sources, ensuring variety and diversity in tests run.
- Collated data for processing and evaluation.
Education
Bachelor's Degree - Dietetics
University of Pecs
Pecs 09.2003 - 06.2008
Function Skills Level 1 - Mathematics and English
City And Guilds
Pulford 10.2012 - 08.2013
NVQ Level 2 - Housekeeping
City And Guilds
Pulford 10.2012 - 11.2013
Skills
- Microsoft Office Suite
- Effective communication
- Adobe
- Project management
- Confidentiality maintenance
- Strong administrative skills
- Focus on collaboration
- Multitasking expertise
- Customer relations
- Salesforce (beginner level)
- Time management efficiency
- Precision in organisation
- Cross-functional team coordination
Custom
- Creative Approach to Problem-Solving, In my current role, I suggested an improvement to our department’s filing system, making it easier for the team to locate documents. This initiative received positive feedback and was implemented.
- Team Player, I actively support colleagues who are struggling with workload or tasks. For example, I mentored a new co-worker who was struggling with report deadlines, providing guidance on tools and processes, leading to a significant improvement in her performance and morale.
References
References available upon request.
Timeline
Regional Study Coordinator
Labcorp Laboratories Limited
06.2016 - 03.2025
Bar and Waiting Staff
The Guelder Rose
03.2016 - 06.2016
Supervisor/Waitress
Prezzo Restaurant
07.2014 - 03.2016
Function Skills Level 1 - Mathematics and English
City And Guilds
10.2012 - 08.2013
NVQ Level 2 - Housekeeping
City And Guilds
10.2012 - 11.2013
Laundry Staff/Housekeeper
Grosvenor Pulford Hotel & Spa
08.2012 - 07.2014
Housekeeper
The Mill Hotel & Spa
03.2011 - 08.2012
Microbiology Laboratory Assistant
Department of Medical Microbiology and Immunology, University of Pecs
09.2008 - 09.2009
Bachelor's Degree - Dietetics
University of Pecs
09.2003 - 06.2008
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