Kinga Grudzinska
Suffolk
Summary
Experienced operations and office management professional with expertise in financial administration, payroll and compliance management, and cash flow optimisation. Skilled in health, safety, and governance practices, contract and supplier management, as well as stakeholder engagement and event coordination. Adept at streamlining processes to enhance efficiency while ensuring regulatory compliance. Committed to delivering exceptional results through strategic planning and effective resource management.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work history
Operations Manager
Aluminati Network Group Limited
Newmarket
09.2021 - 01.2026
- Full responsibility for end-to-end finance operations including invoice processing, expenses, credit control, cashbook reconciliation, payments, and banking.
- Execution of month-end journals including depreciation, accruals, prepayments, and payroll.
- Preparation and submission of UK VAT returns, EU VAT MOSS submissions, EC sales declarations, and support during HMRC inspections.
- Management of payroll processing, pensions compliance and submissions, P60s, P11Ds, and year-end payroll activity.
- Maintenance of fixed asset and prepayment registers and preparation of accounting records for year-end accounts.
- Primary contact for client and supplier finance correspondence and queries.
- Oversight of Health & Safety compliance and general office administration, including filing, phone handling, and inventory management.
- Support to commercial contract reviews, negotiation of insurance renewals, and logistical support for marketing events.
- Organisation of company socials, internal events, and employee engagement activities.
Inbound Manager
Hermes Parcelnet Ltd
Newmarket
08.2019 - 09.2021
- Achieved a 99.5% service success rate while supporting 70,000 daily deliveries and 30,000 collections.
- Managed an annualised budget of £5.38m, controlling costs during significant volume growth.
- Directly supervised 3 Managers and 10 Warehouse Operatives, increasing employee engagement from 56% to 70%.
- Ensured fleet and driver compliance with WTD and vehicle safety regulations.
Depot Administrative & Finance Supervisor
Hermes Parcelnet Ltd
Newmarket, Suffolk
01.2018 - 08.2019
- Managed financial reporting and variance analysis at depot level, ensuring accuracy.
- Produced operational and financial reports that identified trends and risks.
- Conducted payroll submissions while highlighting cost-saving opportunities.
Credit Controller
Pure Resourcing Solutions
Cambridge
06.2017 - 01.2018
- Managed debtor accounts and negotiated repayment plans to facilitate timely collections.
- Reviewed credit applications and executed invoice reconciliation processes efficiently.
Senior Administrator
Hermes Parcelnet Ltd
Newmarket
01.2015 - 01.2017
- Streamlined office procedures for improved efficiency.
- Negotiated contracts with vendors, securing favourable terms for the company.
- Managed incoming correspondence effectively, ensuring timely responses from relevant parties.
- Improved workflow within the organisation by implementing efficient scheduling techniques.
Teaching Assistant
All Saints Primary School
Newmarket
01.2014 - 01.2015
Education
Transport Manager CPC International - Transport
City & Guilds
UKIOSH Managing Safely - Health and Safety in the Workplace
The Institution of Occupational Safety and Health
UKBSc (Hons) Business Management - Business Management
Anglia Ruskin University
Cambridge, Cambridgeshire 01.2016 - 12.2019
CMI Level 5 Certificate in Management & Leadership - Business Management
Chartered Management Institute
UKHospitality & Tourism (A-Level Equivalent) - Hospitality & Tourism
Kielce Technical College
Poland 09.2004 - 06.2008
Skills
- Operations and office management
- Financial administration and reporting
- Payroll and compliance management
- Cash flow and credit control
- Health, safety, and governance
- Contract and supplier management
- Stakeholder engagement and event coordination
Languages
English
Fluent
Polish
Native
Timeline
Operations Manager
Aluminati Network Group Limited
09.2021 - 01.2026
Inbound Manager
Hermes Parcelnet Ltd
08.2019 - 09.2021
Depot Administrative & Finance Supervisor
Hermes Parcelnet Ltd
01.2018 - 08.2019
Credit Controller
Pure Resourcing Solutions
06.2017 - 01.2018
BSc (Hons) Business Management - Business Management
Anglia Ruskin University
01.2016 - 12.2019
Senior Administrator
Hermes Parcelnet Ltd
01.2015 - 01.2017
Teaching Assistant
All Saints Primary School
01.2014 - 01.2015
Hospitality & Tourism (A-Level Equivalent) - Hospitality & Tourism
Kielce Technical College
09.2004 - 06.2008
Transport Manager CPC International - Transport
City & Guilds
IOSH Managing Safely - Health and Safety in the Workplace
The Institution of Occupational Safety and Health
CMI Level 5 Certificate in Management & Leadership - Business Management
Chartered Management Institute