Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
KATHERIN FRANCIS

KATHERIN FRANCIS

DUBAI,UAE

Summary

Experienced Client Relationship Officer with knack for building lasting client partnerships and driving satisfaction. Excelled in resolving client issues promptly, leading to higher retention rates and positive feedback. Known for enhancing client engagement strategies, resulting in improved client loyalty and service uptake.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Data entry operator

Karaikal Govt.Hospital
Puducherry, India
01.2021 - 12.2024
  • Maintenance of Patients' data with standard security protocols
  • Coordinating accurate data flow
  • Front office support & miscellaneous administrative tasking

Client Relationship Officer

JBP Commercial Brokers LLC
DUBAI, UAE
01.2024 - 01.2026
  • Finding new sales leads
  • Clarification of products to clients in tailored approach
  • Targeting sales
  • Ensuring great customer service
  • Improvising strategies to enhance sales

Medical sales representative

Harrison's Formulation
Chennai, India
01.2020 - 12.2021
  • Promotion & Sales of health care products
  • Product demonstration & Sales targets

Quality inspector/Operator

Raising Star Manufacturing Company
Chennai, India
01.2018 - 12.2019
  • Quality Analysis
  • Maintenance of production logs & inspection reports

Education

Bachelor of Science - Physics

Aringer Anna Govt. Arts & Science College
India
07.2014 - 05.2017

Skills


  • Microsoft Office Suite expertise
  • Customer insight
  • Consultative approach
  • Relationship Management
  • Sales techniques
  • Customer Service
  • Data Entry
  • Customer relationship management
  • Invoicing management
  • Vendor/Supplier relations
  • HR assistance

Languages

English
Fluent
Tamil
Native

Timeline

Client Relationship Officer

JBP Commercial Brokers LLC
01.2024 - 01.2026

Data entry operator

Karaikal Govt.Hospital
01.2021 - 12.2024

Medical sales representative

Harrison's Formulation
01.2020 - 12.2021

Quality inspector/Operator

Raising Star Manufacturing Company
01.2018 - 12.2019

Bachelor of Science - Physics

Aringer Anna Govt. Arts & Science College
07.2014 - 05.2017
KATHERIN FRANCIS