Kim Jennifer Anne Nguyen

• Supported the daily operations of a family-run beauty business by booking appointments, providing nail treatments, and assisting with marketing and advertising initiatives.

• Contributed to business development by offering ideas to improve services and enhance client experience, while maintaining high standards of customer care.

• Picked, packed and sorted packages in a high-volume warehouse environment, ensuring orders were processed efficiently and dispatched on time.

• Handled and organised heavy packaged goods, ensuring they were accurately sorted and placed in designated areas for timely loading onto delivery trucks.

• Welcomed and assisted football fans, delivering a high standard of customer service.

• Provided directions, ensured guested were comfortable, and supported a positive matchday experience by maintaining professionalism and approachability.

• Delivered friendly customer service by greeting guests, seating them, and taking orders both at the bar and the floor.

• Handled incoming customer calls and reservations, while ensuring smooth daily operations.

• Responsible for closing duties, including thorough cleaning checks and preparing the resturant for the following day.