Kimia Haghgoo
Cheshire West and Chester,Cheshire
Summary
Highly qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. A reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. The motivated individual brings a desire to gain work experience and learn from the retail team. Eager to serve customers, keep the shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Organised and dependable Sale Advisor with 2 years of experience. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales assistant (visual Merchediser)
River Island
Chester, Cheshire
10.2022 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Collaborated with sales managers to meet target quotas.
Receptionist
Jason Lea Hair Dressing Salon
Chester, Cheshire
11.2021 - 10.2022
- Screened and verified visitor IDs, maintaining the security of personnel and office environment.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Kept the reception area clean and neat to give visitors a positive impression of the company.
- Reduced waiting times through effective time and resource management.
- Acted as the first point of contact for a wide range of personnel.
- Answered 20+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
Education
GCSEs - English and Maths
Cheshire south and west collage
Chester, Cheshire 09/2021 - 06/2023
Diploma of Higher Education - Science
Cheshire south and west collage
Chester, Cheshire 09/2023 -
Skills
- Customer Assistance
- Money handling
- Outstanding customer service
- Outgoing and enthusiastic
- Confident communicator
- Self-motivated
- Financial records analysis
- Results-orientated
- Results driven
- Consultative selling
Languages
English
Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales assistant (visual Merchediser)
River Island
10.2022 - Current
Receptionist
Jason Lea Hair Dressing Salon
11.2021 - 10.2022
GCSEs - English and Maths
Cheshire south and west collage
09/2021 - 06/2023
Diploma of Higher Education - Science
Cheshire south and west collage
09/2023 -
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