Team Manager
Blackhawk Support Services
San Salvador, El Salvador
05.2017 - 01.2021
- Monitored team development, setting performance objectives and providing constructive feedback for continued growth.
- Set achievable targets, motivating the team to progress and achieve in line with company goals swiftly.
- Managed, motivated, and developed a team of 10 to deliver exceptional customer service consistently.
- We conducted audits and risk assessments to achieve regulatory compliance.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.