kimberly boorman

Managed to pick stock of selves for customers in a timely manner.

Checked quality of products and packaging to meet high standard.

Processed orders using handheld scanners with speed and precision.

Maintained quick pace to meet order deadlines, contributing to smooth dispatch activities.

Accurately packed and picked high-volume orders in fast-paced environments.

Worked effectively and efficiently to consistently achieve productivity targets and KPIs.

Double-checked orders against pick lists to reduce errors and confirm accuracy.

Carried out day-to-day duties accurately and efficiently.

Demonstrated respect, friendliness and willingness to help wherever needed.

Maintained neat and clean store areas in line with health and safety policies.

Stocked and faced-up shelves to create eye-catching displays and present merchandise effectively.

Stored items securely to minimise risk of loss and damage.

Received, unpacked and sorted high-volume deliveries.

Prepared stock in pallets and containers for prompt despatch.

Understood and applied health and safety protocols and regulations.

Successfully delivered on tasks within tight deadlines.

Worked within a team to get high levels of stock out onto the shop floor each night ready for customers.

Maintained shop floor to ensure a clean environment for the customers to shop.

Kept a healthy attitude through out long night shifts.

Managed my time as an individual to ensure task were completed in a timely manner.

Manually pulled in delivery each night to ensure all stock was accounted for.

Procced and complete stock level checks for each department.

Provided detailed product knowledge of drinks menu while upselling items to improve sales and customer experience.
Processed drink orders through the in-house POS ordering system, ensuring detailed and accurate order information was received by the bar.

Cleaned communal restaurant spaces and tables regularly in line with health and safety codes.

Prepared table cheques and processed cash and card payments accurately.
Handled customer feedback/ complaints calmly and as swiftly as possible to ensure and smooth resolution.

Maintained high levels of presentation, hygiene and enthusiasm.

Easily ushered customers to seating area making sure to give accurate information about V.I.P area and costs.

Informed customer of serving time and other necessary notice such as availability and possible allergens.

Mastered and recommended essential menu items and bestsellers.

Worked well with a team on the bar to have each task completed in a timely manner.
Keep and accurate stock list and help when needing to restock for the next shift.

Oversaw and verified work quality in line with company and regulatory standards, driving increase compliance and quality output.

Offered staff expert technical advice, training and feedback to support career development.

Supervised staff members in duties and performance and provided constructive feedback where necessary.

Maintained strong working knowledge of company products and services to provide efficient and effective customer service.
Drove target attainment through goal setting, motivating team members and performance reviews.

Created an atmosphere centred on delivering superior customer service using active listening and delegation
Used exceptional customer service to be able to create a safe and helpful shopping experience.

Ensured all works carried out to a high standard.

Inspected project programmes to ensure works were completed in line with standards of quality and health and safety guidelines.
Maintained responsibility for all areas including operations relating to shop floor and behind the scenes.

Maintained accurate daily records adhering to policy and procedure guidelines.

Advised customers on availability, pricing and location of products.

Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.

Assisted customers with varying questions using product knowledge and service expertise.

Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.

Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Obtained feedback from customers to improve service experience.