Kimberley Lara Brean

• Performed day-to-day duties with accuracy and efficiency.
• Account management to existing key accounts, maintaining customer relationships and building new customer accounts.
• Reaching weekly KPI'S target of 6 to 8 appointment face to face and team call appointments a week.
• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Managing the sales process from point of sale to closing. Regularly existing targets of 40k per month, by a further 40k.
• Generated new business opportunities through effective networking and relationship building, using social media platforms such as LinkedIn.
• Utilised CRM software to optimise lead management and follow-up processes.
• Having a sales portfolio of of selling machines in the UK and abroad including Brazil, Germany, Iceland, Ireland, Latvia, Morocco, Netherlands, New Zealand, Philippines, Sweden, Tonga, and the UK.
• Coordinated closely with external sales team and different departments such as procurement, accounts and warehouse to align goals and strategies.
• Provided detailed product knowledge to support informed purchasing decisions.
• Welcoming victors to the site given a detailed presentation and guided tour.
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• Optimised company resources to maximise profitability.
• I regularly exceeded my target of £40K monthly target by generating £80K a month on average.
• Attended exhibitions in the UK and abroad.
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• . My sales portfolio consists of selling machines in the following countries, Brazil, Germany, Iceland, Ireland, Latvia, Morocco, Netherlands, New Zealand, Philippines, Sweden, Tonga, and the UK.
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• Upheld company policies whilst making outbound calls to potential clients on average of making 70 to 100 calls a day.
• Worked towards achieving individual monthly targets consistently without compromising on quality of service provided.
• Utilised CRM software proficiently for tracking customer interactions, enhancing efficiency in operations.
• Conducted follow-up calls with customers for improved relationship management and retention rates.

• Escorted detainees within secure custody area, ensuring safety and compliance.
• Managed a wing of 12 detainees while performing mandatory duties such as drug tests, photo identification, fingerprints, and DNA collection.
• Administered first aid to detainees when needed and conducted regular cell visits.
• Updated WMP IT systems, including ICIS, with relevant information in a timely manner.
• Coordinated solicitor bookings for consultations and maintained accurate interview records.
• Ensured West Midlands Police system contained precise and up-to-date information.

• Helped restock shelves when not busy at the checkout counter, ensuring product availability at all times.
• Maintained a clean working environment for improved workflow efficiency.
• Provided excellent communication skills in dealing with customers' queries and complaints.
• Resolved issues swiftly at the tills, reducing customer wait times significantly.
• Processed payments efficiently to minimise waiting times for customers.

• Delivered excellent administrative support while adhering to strict deadlines.
• Supported Birmingham Station Commanders in North Birmingham, liaising with stakeholders including Fire Fighters and local schools.
• Managed team email traffic and diary schedules for Station Commanders, booking school visits and meetings while taking minutes.
• Maintained WMFS Schools Database to facilitate Fire Safety Education visits.
• Coordinated various Station Open Days across the Midlands to enhance community engagement.
• Allocated Vulnerable People cases for thorough review, ensuring compliance with confidentiality standards.

Conducted DBS Checks, handling sensitive information with a high degree of accuracy.

• Working for a large construction company who had contracts with the Ministry of Defence.
• Ensured accurate and timely payments for sub-contractors using internal financial management systems.
• Acted as first point of contact for client queries, resolving issues effectively.
• Successfully completed tasks within tight deadlines, demonstrating strong time management skills.
• Quickly acquired new skills to enhance daily operations and boost productivity.
• Performed day-to-day duties with precision and efficiency.

• Maintained professional client interactions whilst managing overdue payments.
• Updated database regularly for maintaining up-to-date record of all transactions.
• Provided support during audits, ensuring compliance with regulations at all times.
• Conducted regular account reviews to maintain accurate records.
• Monitored client's credit situation closely, mitigating risks associated with late payments.

• Contacted clients in food and beverage hospitality sector to arrange payment and equipment collection.
• Provided technical assistance to address client issues promptly.
• Maintained positive relationships through effective communication strategies.