Kimberley Jane Walker
Cheadle, Stoke-On-Trent,Staffordshire
Summary
Over 10 years of experience as a dental nurse with expertise in patient care, clinical support, and reception duties. Demonstrated ability to coordinate daily operations, manage appointments, and enhance team efficiency in busy practice settings. Previous supervisory roles highlight strong organisational skills and a proactive approach to problem-solving. Committed to maintaining high standards of patient care and ensuring seamless clinic operations.
Overview
22
22
years of professional experience
Work history
Housekeeper
The Duncombe Arms
Stoke-on-Trent, Staffordshire
2024.01 - 2026.03
- Conduct general housekeeping duties including dusting, hoovering, mopping floors, and making beds.
- Reviewed cleaning processes to identify efficiency improvements, reducing overall cleaning times.
- Coordinated with staff to optimise resource allocation and enhance guest care.
Customer Sales Assistant
Regatta
Stoke-on-Trent, Staffordshire
2022.02 - 2024.01
- Influenced purchase decisions through effective customer engagement and guidance.
- Established lasting relationships by delivering exceptional customer service.
- Enhanced sales performance (KPI's) through proactive communication and supportive interactions.
Customer Assistant
Morrisons
Cheadle, Staffordshire
2020.11 - 2021.04
- Served customers efficiently while maintaining high standards of service.
- Prepared and cooked food items to meet quality expectations.
- Managed washing-up tasks to ensure cleanliness and hygiene.
- Maintained a clean and tidy delicatessen environment.
- Replenished stock regularly to avoid shortages.
- Processed customer orders accurately and promptly.
Kitchen Assistant
The Red Lion, Boundary
Cheadle, Staffordshire
2018.04 - 2018.09
- Performed washing duties for kitchen utensils and dishes, contributing to effective kitchen management
Supervisor
McColls
Cheadle, Staffordshire
2017.03 - 2017.09
- Managed daily operations and staff on shift
- Supervised team performance and delegated tasks
- Handled cashing up, security, and customer issues
- Ensured smooth running of the store during shifts
Dental Nurse
Grosvenor Dental Practice
Stoke, Staffordshire
2011.02 - 2016.09
- Coordinated patient appointments and managed the diary scheduling
- Supported smooth day-to-day running of the practice
- Assisted with compliance and infection control policies, such as HTM-O1-05
- Liaised with Dentists and Hygienists, and reception to ensure efficient workflow
Dental Nurse
JCB Dental Department
Rocester
2004.07 - 2011.02
- Assisted Dentists and Hygienists with treatments and procedures.
- Managed reception duties, including appointment bookings and customer interactions.
- Handled general enquiries to enhance patient support.
- Gained wider insight into dental care while working at Clayton Cosmetic and Dental Centre.
Education
Bachelor of Science - Animal Behaviour & Welfare
Harper Adams University
Newport, ShropshireNVQ Level 3 - Dental Nursing
Total People
Burslem, Stoke-on-TrentCheadle High School
Stoke-On-TrentSkills
- Computer literacy
- Customer service excellence
- Trustworthiness and reliability
- Approachability
- Empathy and kindness
- Team player
Affiliations
- Travelling, animal welfare, social activities
Timeline
Housekeeper
The Duncombe Arms
2024.01 - 2026.03
Customer Sales Assistant
Regatta
2022.02 - 2024.01
Customer Assistant
Morrisons
2020.11 - 2021.04
Kitchen Assistant
The Red Lion, Boundary
2018.04 - 2018.09
Supervisor
McColls
2017.03 - 2017.09
Dental Nurse
Grosvenor Dental Practice
2011.02 - 2016.09
Dental Nurse
JCB Dental Department
2004.07 - 2011.02
NVQ Level 3 - Dental Nursing
Total People
Cheadle High School
Bachelor of Science - Animal Behaviour & Welfare
Harper Adams University