Kimberley Smith
Westhoughton
Summary
Accomplished professional with expertise in leadership excellence, proactive communication, and clinical staff training and supervision. Demonstrated ability to conduct care standards audits, motivate teams, and lead adult safeguarding investigations. Proven track record in staff development and quality assurance, committed to maintaining high standards of care and continuous improvement.
Overview
19
19
years of professional experience
Work History
Deputy manager
Bracebridge Care
Wigan, Manchester
01.2025 - Current
- Collaborated with the manager to achieve organisational goals.
- Collaborated with multidisciplinary teams to improve overall patient outcomes.
- Liaised with healthcare professionals and patients to discuss treatment plans.
- Supported patients with social inclusion, community integration and meaningful activity participation.
- Enforced company policies for a safe and productive work environment.
- Managed daily operations for smooth running of the office.
- Supervised team members for optimal task completion.
- Supervised nursing staff duties, ensuring adherence to professional ethics and hospital guidelines.
- Coordinated daily clinical meeting and walkarounds to ensure smooth functioning of the home.
- Work within the service to conduct audits around all aspects of CQC regulations and Local Authority.
- Provide assurance to the senior and leadership team that the service is safe, effective, caring, responsive and well-led.
- Undertake comprehensive assessments of new referrals and ensuring that the service can meet and continue to meet people’s needs.
Deputy manager
Kingsley Healthcare
Partington, Manchester
06.2021 - 12.2024
- Provide leadership and supervision of care.
- Interview staff and conduct staff supervision and training.
- Ensure the home is safe by complying with heath and safety.
- Take an active role in MDT, CHC meetings and other outside professional meetings.
- Ensure that all nursing care staff and domicilary staff contribute to the best of their ability to the efficient operation of the home.
- Manage rota’s, annual leave and sickness levels.
- .Continue professional development through attending internal / external training and development.
- accurately access the needs of the residents and identify priorities of care.
- Enforced company policies for a safe and productive work environment.
- Facilitated staff meetings, leading to improved communication.
- Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
Deputy manager / Clinical lead
Orchard Care Homes
Warrington, Cheshire
08.2017 - 06.2021
- Provide clinical leadership to nurses in implementation of nursing provision.
- To provide support and supervision to the team ensuring that high standard of nursing care which includes best practice are carried up.
- Ensure all regulatory standards are maintained.
- Developed good relationships with outside agencies, professionals and suppliers along with residents, relatives and the staff.
- Facilitated staff meetings, leading to improved collaboration.
- Managed daily operations for smooth running of the office.
- Addressed customer complaints promptly, improving customer satisfaction levels.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Clinical services manager
Bupa Care Hmes
Wigan, Manchester
08.2006 - 08.2017
- To support staff to ensure that all care plans and risk assessments tools are in pace and reviewed.
- Review and develop clinical competency as required to support safe pristine.
- Complete quality audits to review specific identified aspects f care ie, medication management, care documentation, nutrition, falls, accidents and incidents and infection control.
- Ensure personal care plans are in place that take int account a full assessment of medical, nursing and care needs.
Education
Diploma of Higher Education - Mental Health Nursing (RMN)
Salford University
Manchester 09/2003 - 09/2006
Skills
- Leadership excellence
- Proactive communication
- Clinical staff training and supervision
- Care standards audits
- Team motivation
- Adult safeguarding investigations
- Staff development
- Quality Assurance
References
References available upon request.
Timeline
Deputy manager
Bracebridge Care
01.2025 - Current
Deputy manager
Kingsley Healthcare
06.2021 - 12.2024
Deputy manager / Clinical lead
Orchard Care Homes
08.2017 - 06.2021
Clinical services manager
Bupa Care Hmes
08.2006 - 08.2017
Diploma of Higher Education - Mental Health Nursing (RMN)
Salford University
09/2003 - 09/2006
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