Kimberley Manoli
Redruth,Cornwall
Summary
I am a very hardworking, highly organised person with an excellent attention to detail. I am a Professional Organiser currently working as a Declutter Dollie for Dilly Carters (BBC1 Sort your life out) franchise. I pride myself on being very professional and client/ customer focused, to deliver a high level of service in any task i am given. I love learning new skills and am able to work both alone and as part of a team. I am a very friendly person with a good sense of humour and great communication skills.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
Work history
Professional Organiser
Self employed Declutter Dollies franchise
Redruth, Cornwall
2024.01 - Current
- Assisting clients declutter their homes and then organise the contents in a more beneficial way to suit their lifestyle.
- Assessing space in clients homes to make organisation easier to maintain.
- Build positive client relationships, upholding confidential and professional customer service standards.
- Home staging clients homes ready for sale, to be viewed by potential buyers.
- Paperwork decluttering, by categorising and creating an organised filing system for clients paperwork.
- Home move unpacking by unpacking clients belongings in an organised way to help eliminate some of the stress that can come form moving house.
- Offering advice on storage solutions to clients.
Food service assistant
Charlie's traditional fish and chips
Truro, Cornwall
2022.02 - Current
- Till service, including taking customer's food orders and taking payments.
- Greeting customers with a high standard of customer service.
- General cleaning and tiding to a high level to meet health and hygiene standards.
- Taking phone food orders.
- Assisting with food and drink preparation.
Barista
Costa Coffee
Hayle, Cornwall
2013.09 - 2018.08
- Producing high-volume coffee orders quickly and accurately in a busy coffee shop.
- Serving and heating food items.
- Restocking and date checking food and drink items and fridges.
- Cleaning store and equipment to health and hygiene standards.
- Till service including taking payments as well as cash up at the end of the day.
- Temperature checking food items and fridges.
Sales assistant
WHSmith
Camborne, Cornwall
2004.10 - 2013.09
- Till service including taking payments and assisting customers with enquires and orders.
- Unpacking and packing product deliveries and recalls, including stock rotation.
- Assisting customers in book and entertainment departments of the store.
- Organising products and book displays and promotions.
- Upselling to customers.
Customer host
First Great Western trains
Penzance, Cornwall
2011.08 - 2012.09
- Serving passengers refreshments in the buffet carriage on trains from Penzance to Exeter.
- Taking payments as well as cashing up using a cash float and handheld payment device in an efficient manner.
- Checking and restocking food items whilst serving customers on a moving train.
- Heating and preparing food and drink items.
Education
CPD Certified - Professional Organising
Dilly Carters Professional Organisers Course
Online course 2023.09 - 2023.12
BTEC National Diploma Level 3 - Performing Arts
Cornwall College Camborne
Cornwall uk 2007.09 - 2009.06
BTEC First Diploma level 2 - Art and Design
Cornwall College Camborne
Cornwall 2006.09 - 2007.06
NVQ Level 2 - Customer Service
Cornwall College Camborne
Cornwall 2005.09 - 2006.06
NVQ Level 2 - Beauty therapy
Cornwall College Camborne
Cornwall 2005.09 - 2006.07
GCSEs - English, Mathematics, Science, French and Drama
Pool School and Community College
Cornwall 2000.09 - 2005.06
Skills
- Highly Organised
- Excellent attention to detail
- Trustworthy and very hardworking
- Customer-focused
- Food service and preparation skills
- Great communication skill
- Problem-solving skills
References
References available upon request.
Timeline
Professional Organiser
Self employed Declutter Dollies franchise
2024.01 - Current
CPD Certified - Professional Organising
Dilly Carters Professional Organisers Course
2023.09 - 2023.12
Food service assistant
Charlie's traditional fish and chips
2022.02 - Current
Barista
Costa Coffee
2013.09 - 2018.08
Customer host
First Great Western trains
2011.08 - 2012.09
BTEC National Diploma Level 3 - Performing Arts
Cornwall College Camborne
2007.09 - 2009.06
BTEC First Diploma level 2 - Art and Design
Cornwall College Camborne
2006.09 - 2007.06
NVQ Level 2 - Customer Service
Cornwall College Camborne
2005.09 - 2006.06
NVQ Level 2 - Beauty therapy
Cornwall College Camborne
2005.09 - 2006.07
Sales assistant
WHSmith
2004.10 - 2013.09
GCSEs - English, Mathematics, Science, French and Drama
Pool School and Community College
2000.09 - 2005.06