Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kimberley Hayes

Huyton,Merseyside

Summary

Passionate beauty professional delivering positive salon experiences through first-class customer care. Completing treatments with skill and professionalism for optimised client satisfaction. Iam a friendly Skincare Consultant with a number of years of experience in sales and customer service. Driven and reliable individual skillful in building strong client bonds, stocking and reorganizing inventory and exceeding sales expectations. Im A completely reliable individual honest and friendly i always put my work first, i work well in part of a team or alone, excellent communication skills, i also hold a clean full driving licence

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Makeup Artist

Mac Cosmetics
liverpool, Merseyside
11.2014 - 05.2015
  • Maintained exceptional health and safety and thorough hygiene through sterilizingall tools to reduce potential spread of bacteria between clients.
  • Offered in-depth collaborative advice on best use of products and colour to enhance facial aesthetics.
  • Maintained impeccable standards of toolkit cleanliness for continued compliance with all health and safety regulations.
  • Performed full make-up applications to a large number of clients per week.
  • Consulted on client skin care regimes to provide best-possible advice and guidance for best results.
  • Used a variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Scheduled onsite makeup appointments for clientele.
  • Applied detailed knowledge in all MAC products to sell to customers persuasively.
  • Built and maintained expertise in all make-up applications.
  • Provided clients with personalised skincare recommendations to support maintenance of healthy skin.
  • Kept up-to-date with industry standards, trends and techniques.
  • Conducted consultations to understand the client's desired outcome and assessed skin type and face structure.

Makeup Artist

self employed
liverpool, merseyside
05.2015 - Current
  • Maintained exceptional health and safety and hygiene by keeping all tools sterilized between all clients at all times
  • Offered in-depth collaborative advice on best use of products and colour to enhance facial aesthetics.
  • Clarified artistic vision and project direction with clients through clear and consistent communication.
  • Performed full make-up applications to a large number of clients per week.
  • Consulted on client skin care regimes to provide best-possible advice and guidance for best results.
  • Used a variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Scheduled makeup appointments for clientele.
  • Fully complied to health and safety legislation by assessing risks prior to service.
  • Built and maintained expertise in all make-up applications.
  • Kept up-to-date with industry standards, trends and techniques.
  • Monitored all recent trends to offer clients most up-to-date application techniques and advice.
  • Conducted consultations to understand the client's desired outcome and assessed skin type and face structure.

Retail Shop Assistant

QSdiscount
liverpool, Merseyside
06.2016 - 11.2019
  • Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Built customer rapport by identifying specific needs and making appropriate product recommendations.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Maintained clean and orderly checkout area to meet store presentation standards.
  • Identified and removed out-of-date stock, correctly recording waste.
  • Processed store deliveries, distributing products to storage areas and shop floors.
  • Designed visually appealing window displays to engage passing customers and improve store footfall.
  • Replenished sales floor stock regularly to maximise customer purchases.
  • Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
  • Monitored supply of in-demand products and promptly reordered low-stock items to avoid missed sales.
  • Built lasting relationships with clients through customer service interactions.

Skin Care Specialist

Self employed Lueur hair and beauty
liverpool, merseyside
11.2019 - Current
  • Up sold aftercare products to improve salon profits.
  • Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
  • Carried out thorough skin consultations to perform to highest standards and receive the best results possible.
  • Advised customers on optimal products and services to support long-term beauty goals.
  • Developed fresh and creative beauty techniques to match changing industry trends.
  • Kept client records regularly updated with detailed information on previous treatments.
  • Performed various facials using carefully selected products to suit individual skin needs.
  • Helped clients achieve personal goals by developing individual skin care plans.
  • Prioritised client comfort throughout treatments to encourage optimal satisfaction and repeat custom.

Education

GCSEs - School

St Julies
Liverpool
09.2010 - 07.2012

NVQ Level 3 - Media hair and make up

Hugh Baird College
Bootle
09.2012 - 08.2014

NVQ Level 3 - Skin specialist

Advanced
Warrington
04.2018 - 10.2018

Skills

  • HydraFacials
  • Skin rejuvenation
  • Appointments management
  • Electrolysis
  • Customer service skills
  • Micro-needling
  • Fully qualified make up artist

Timeline

Skin Care Specialist

Self employed Lueur hair and beauty
11.2019 - Current

NVQ Level 3 - Skin specialist

Advanced
04.2018 - 10.2018

Retail Shop Assistant

QSdiscount
06.2016 - 11.2019

Makeup Artist

self employed
05.2015 - Current

Makeup Artist

Mac Cosmetics
11.2014 - 05.2015

NVQ Level 3 - Media hair and make up

Hugh Baird College
09.2012 - 08.2014

GCSEs - School

St Julies
09.2010 - 07.2012

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Kimberley Hayes