Kimberley Harris

• Coordinated with multi-disciplinary teams to create comprehensive care plans.
• Challenging professionals and delegating tasks and prioritisation.
• MDT Meetings
• Continuing Health Care Checklists
• CHC Meetings
• Decision Support Tools
• Integrated Care funding
• DST Reviews.
• Ensured child safety by conducting regular home visits and risk assessments.
• Maintained up-to-date case records for accurate documentation of progress or concerns.
• Advised families on available resources and services, enabling informed decision-making regarding care options.
• Reviewing and assessing high cost packages
• Safeguarding Coordination
• Duty
• Signposting
• Safeguarding
• Best Interest Meetings
• Liaising with Advocacy
• Appointeeship Referrals.
• Budget requests
• s9 care act outcome focused assessments
• Support planning.
• Educational and Health Care Plan Reviews
• Liaising with commissioners of Children Services, Personal Advisors, Leaving Care and Front line managers, and Children and Families Duty and Assessment officers.

• Responded calmly to manage crises and emergency situations.
• Safeguarded client information with strict adherence to privacy and data security policies.
• Built positive, productive client relationships for enhanced social support.
• Assessed need in line with s9 of the Care Act.
• Mental Capacity Assessments.
• Best Interest's Meetings
• Commissioning, Quality Assurance
• Supporting new starters, peer support.
• Supervision
• Care reviews in line with s27 Care Act.
• Support Planning
• 3 Conversations Model (signposting and sending referrals where necessary).
• Continuing Health Care and Decision Support Tools.
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• Observed patients for behavioural changes.
• Identified patients in need of more personalised treatment and recommended to psychiatrists.
• Provided physical and psychological patient care in line with care plan.
• Triaged patients with safeguarding concerns and liaised with relevant stakeholders and services like West Midlands Police, Psychotherapists, Safegaurding Team, and community mental health teams.
• Completed initial assessments in and reviews in line with Care Act (2014).

• Coordinated with external public, social and welfare agencies to make successful case referrals. Processing up to 25 referrals a week to assist with performance and targets within the safeguarding service.
• Conducted rigorous needs assessments to signpost relevant services and create personalized care and support plans.
• Interviewed clients individually and with families, determining services best suited to needs.
• Assessed cases regarding allegations of abuse, neglect and acts of omission in line with Care Act (2014) ((s)9, s)42 and (s)16 in relation to transitions cases.
• Liaised with partners and service providers to establish risk and proposed plans for best form of practice to ensure customer service is safe and promotes the wellbeing of the citizen.
• In line with CQC Guidance. 16(1) Investigated complaints along side stakeholders, residential homes, and the client and respond in a timely manner.
• Completed initial investigations with Residential Homes, Care Agencies, housing and Care Quality Commission.
• Screened policy and recommendations from health and social care
• Supported service users and families with end-of-life counselling, crisis intervention and advocacy.
• Advocated for client rights and informed service users of options available to them.
• Helped service users to access entitlement to welfare support or specialised services.

• Reason for leaving best interests for career and working wellbeing.
• Duty work of approx. 50 contacts per week from external and internal queries and complaints.
• Coordinated with external public, social and welfare agencies to make successful case referrals.
• Supported service users and families with end-of-life counselling, crisis intervention and advocacy.
• Advocated for client rights and informed service users of options available to them.
• Interviewed clients individually and with families, determining services best suited to needs.
• Reviewed and discussed case history material with multidisciplinary teams, developing best courses of action for new and returning service users.

• Supported service users and families with end-of-life counselling, crisis intervention and advocacy.
• S9 needs assessments
• Mental capacity assessments
• Care Placements (short term / long term)
• Care packages
• Care reviews
• Advocated for client rights and informed service users of options available to them.
• Coordinated with external public, social and welfare agencies to make successful case referrals.

• Care Act Assessments
• Administration
• Telephone calls
• Outgoing letters to agencies like health, external referrrals
• Support Planning
• Safeguarding Adults, including hoarders and self neglect cases
• Instructing external agencies to conduct section 42 enquiries
• MARAC Referrals
• Digital Capability Assessments
• Mental Capacity Assessments
• Hospital Discharge Planning
• Seeking support from local agencies and local networks
• Carers Assessments
• Make contact to families
• Offer therapeutic advice and support
• Carers Grants
• Providing support planning and empowering client groups from Learning Disability, Older Adults and
• Transitions
• Continuing Health Care Assessments
• Decision Support Tools

Social Worker for Intermediate Care Services (Walsall Council) hospital discharge, duty, long term and short term placements, respites,

Budget panel, funding meetings, Continuing Health Care assessments, care planning, reviews, safeguarding investigations.

• Adult's Social Care, Three Conversations Model, Signposting to community resources, completed social care assessments in line with Care Act (2014)
• Completed S9 Safeguarding's in line with Care Act (2014)
• Negotiated with providers and budget holders
• Requested funding for support
• Applied strength-based outcome focused assessments, support planning, respite placements, permanent residential placements, nursing placements, Residential EMI, Extra Care,
• Day Centre's, and Shared Lives, Continuing Health Care Checklists, - Multi Disciplinary working
• Experience in working with Mosaic System, Human Trafficking referrals.

• Hospital, Yardley Complex Team, and Hospital Post Discharge Team, Experience in Carefirst 6, Budget Applications, Care Planning, Safeguarding, referrals to Child
• Protection, Section 117 reviews, Letter writing, Report Writing, Carers Assessments in line with Care
• Act (2014), Social Care Assessment in line with Care Act (2014), Reviews, Long term placements, short stays, respite, day centres, extra care, intermediate care, re-enablement referrals, signposting to external agencies, and voluntary agencies, experience with working Alongside Fire Service with
• Hoarding Cases, Quick Discharge Planning, Enhanced Assessment Bed referrals and assessment
• Integrated Working, Fast Track Continuing Health Care Packages, Full Continuing Health Care
• Assessments.

• 
  Level 1-3 observations
  Support planning with CPA Care Coordinator.
  1:1 support
  Support to and from educational resource.
  Activities indoor and outdoor
  s136 patients and s3 patients personal care and support.
  AVERTS/MAPA Restraints
  Support Planning
  Daily observations
  Diet/Fluid management
  Supervised visits

• Birmingham Mind Floating Support Worker - Supporting People
• 16 Case load, weekly key support with budgeting, mental health management, support plans, home visits, appointments and housing.

• Drove continuous improvement of service by maintaining up-to-date knowledge of referral sources throughout Birmingham.
• Conducted face-to-face interviews to determine best services to address clients who had formal diagnosis of Sickle Cell Anaemia and Thalassemia diagnosis needs.
• Optimised client outcomes by engaging clients and caregivers in active care planning. Case load of up to 16 clients.
• Ensured client satisfaction, maintaining inventory of local community resources and linking with appropriate support services.
• Maximised client life chances by contributing to design of high-quality care plans.
• Coordinated and executed community activities that helped clients to significantly improve self-esteem and life skills.
• Collaborated with care professionals to develop unique treatment plans tailored to individual client concerns.

• Merchandised stock
• Deliveries
• Tills
• Stock count

• Deliveries, merchandise
• Changing rooms
• Stock count
• Christmas deliveries
• Floor Staff Advisor.