Dedicated professional with a strong commitment to guest relations and effective communication. Demonstrates a positive attitude and excels in team collaboration, ensuring exceptional service delivery. Adapts quickly to new environments and takes initiative in problem-solving.
Overview
6
6
years of professional experience
Work History
Volunteer
Lumbertubs Primary School
Northampton
03.2024 - 07.2024
Kitchen Assistant
King's park conference centre
Northampton
04.2022 - 11.2022
Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
Washed and put away cookware, utensils and dishes.
Upheld health and safety standards to protect staff and customers.
Delivered friendly and courteous service to enhance guest satisfaction.
Welcomed guests warmly to create a positive dining atmosphere.
Worked with chefs to improve menu offerings and elevate guest experiences.
Offered exceptional customer service to enhance client loyalty.
Centre team assistant
Frontier Centre
Irthlingborough
09.2021 - 01.2022
Supported main centre team with daily operations
Compiled guest information for smooth check-in process
Coordinated setup of facilities for guest accommodation
Recorded client messages for timely staff communication
Helped staff with special projects by setting up schedules and organising resources.
Dining room assistant
Frontier Centre
Irthlingborough
01.2019 - 09.2019
Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
Welcomed guests warmly, fostering a positive dining atmosphere.
Resolved customer complaints promptly, escalating larger operational concerns to management.
Ensured compliance with hygiene and food handling standards, contributing to a safe dining environment.
Kept dining and service areas clean and organised, supporting health and safety regulations and enhancing overall guest experience.
Facilitated communication between the dining and kitchen teams, ensuring smooth operation during peak times.
Education
Bachelor of Arts - Hair, makeup and prosthetics for stage and screen
University of Northampton
Northampton
01-2021
Skills
Guest engagement
Client support
Information transfer
Information organisation
Teamwork
Positive outlook
Timeline
Volunteer
Lumbertubs Primary School
03.2024 - 07.2024
Kitchen Assistant
King's park conference centre
04.2022 - 11.2022
Centre team assistant
Frontier Centre
09.2021 - 01.2022
Dining room assistant
Frontier Centre
01.2019 - 09.2019
Bachelor of Arts - Hair, makeup and prosthetics for stage and screen