kimberley chapman

Looked after a range off children after school

Gave children their afternoon snack

Organised a range off activities for children to participate in.

reporting any concerns that I may have about any children

• Used kitchen equipment as instructed and to safety protocols.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Rotated stock to keep ingredients fresh.
• Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
• Took orders and portioned food for delivery to client tables.
• Observed health and hygiene standards to minimise food contamination.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
• Collected, washed and sanitised dishes and cooking utensils.
• Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.

• Sourced cost-effective materials to keep client projects under budget.
• Developed key client relationships by providing design solutions meeting needs and budgets without compromising quality or design intent.
• Assisted clients with budget considerations and made recommendations for furniture, wall hangings and [Type] items.
• Consulted with clients to determine architectural preference and incorporated desires into designs.
• Adapted client ideas into functional designs for fashionable living spaces.
• Developed space planning concepts and selection of colour palettes and material presentations.
• Produced and communicated detailed design plans using CAD software.
• Maintained excellent project progress through strategic coordination of renovation teams.
• Assessed projects against budgets, adapting plans to meet cost limitations.
• Designed floor plans, elevations, 3D perspective views and material boards for review and presentation, maintaining client input throughout.

Same as previous

• Designed bespoke kitchen islands and cabinets according to customer selections and requirements.
• Carefully selected and used appropriate tools and PPE to reduce safety hazards..
• Calculated time and cost estimations to provide competitive installation quotes.
• Measured project areas, inputting data into CAD program to produce accurate design drawings.
• Meeting Clients and discussing their wants and needs

• Developed new business by networking with valuable customers.
• Completed customer searches to generate new leads.
• Helped resolve client problems quickly with superior customer service.
• Contacted satisfied customers to offer additional services.
• Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
• Collected and processed payments.
• Prepared sales contracts and oversaw signing of both parties.
• Utilised various sales techniques to develop relationships with customers and drive sales.
• Set up appointments with potential and current customers to discuss new products and services.
• Responded to telephone and in-person requests for information.
• Managed stock within set minimum and maximum levels to serve customers without over-extending finances.

• Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
• Received, sorted and distributed incoming mail.
• Provided printing, photocopying scanning support to colleagues.
• Assisted managers in compiling and organising materials for meetings.
• Kept and maintained accurate filing system for preservation of office information.
• Created email notifications, invitations and agendas for meetings, events and appointments.

• Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
• Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
• Highlighted product features and benefits in line with customer needs, securing high-value sales.
• Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.