Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Kimberley Parry-Burgoyne

Alvaston,Derby

Summary

Experienced in retail operations, adept at utilising retail software and managing store security measures. Proven track record in crisis management, supply chain understanding, and store layout planning. Skilled in scheduling employees, operational optimisation, cash handling, and performance monitoring. Expertise in health and safety regulations, sales leadership, stock control systems, budget oversight, staff mentoring, and store operations efficiency. Proficient in warehouse management system operation with strong cultural awareness and product knowledge. Committed to quality assurance and continuous improvement within the retail sector.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Argos Shift Manager

Argos Sainsburys
Uttoxeter
06.2024 - Current
  • Streamlined operations by implementing efficient work procedures.
  • Oversee cash management processes, ensured accuracy at end of each week.
  • Coordinated with team members for seamless shift transitions.
  • Resolved customer complaints promptly to maintain high service standards.
  • Conducted regular 1-2-1's, kept everyone updated about company policies or changes therein..
  • Enhanced productivity through performance monitoring and constructive coaching sessions.
  • Trained staff on product knowledge, resulted in better customer interactions..
  • Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
  • Optimised shift schedules to improve operational efficiency.
  • Recruited new hires to strengthen the existing workforce..
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Delivered excellent customer service by overseeing staff training programmes.
  • Minimised downtime with proactive equipment maintenance checks.
  • Managed inventory control, reduced wastage.
  • Assisted employees in resolving workplace conflicts, improved overall team harmony.
  • Ensured health and safety measures in line with company regulations.
  • Improved team morale through effective communication and feedback practices.
  • Supervised activities of workers and enforced safety regulations.
  • Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
  • Logged daily activities and notable incidents during production shifts.
  • Monitored supply levels to maintain proactive approach to handling shortages and maintaining manufacturing schedules.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Estimated costs, generated reports, and maintained detailed records.

Driver

Bensons For Beds
Derby
09.2023 - 06.2024
  • Provided reliable service as a result of meticulous attention to detail.
  • Resolved logistical issues swiftly to ensure on-time deliveries.
  • Adhered strictly to traffic laws, reduced risk of accidents.
  • Demonstrated professionalism when dealing with clients, fostered positive relationships.
  • Communicated effectively with customers to confirm deliveries.
  • Managed time efficiently to meet all delivery deadlines.
  • Handled customer complaints professionally, resulted in improved client relations.
  • Maintained vehicle cleanliness for a professional appearance.
  • Assisted in loading and unloading of goods, ensured safe transportation.
  • Delivered goods safely by adhering to strict road safety rules.
  • Showcased strong ability to handle high pressure situations calmly during peak hours.
  • Navigated through heavy traffic whilst maintaining composure.
  • Performed daily vehicle inspections to ensure safety.
  • Followed route schedules, improved punctuality.
  • Enhanced customer satisfaction with prompt and courteous delivery service.
  • Improved fuel efficiency by adopting eco-friendly driving habits.
  • Avoided road congestion by taking alternative routes where possible.

Education

GCSEs -

Noel Baker community School
Derby
09.2015 - 09.2020

Skills

  • Retail software usage
  • Crisis management capabilities
  • Store security measures
  • Supply chain understanding
  • Store layout planning
  • Scheduling employees
  • Operational optimisation
  • Cash handling
  • Performance monitoring
  • Health and Safety regulations
  • Sales Leadership
  • Stock control systems
  • Budget oversight
  • Staff mentoring
  • Store operations efficiency
  • Warehouse management system operation
  • Cultural awareness
  • Product knowledge
  • Quality Assurance

Affiliations

  • Scouting
  • Travel

Timeline

Argos Shift Manager

Argos Sainsburys
06.2024 - Current

Driver

Bensons For Beds
09.2023 - 06.2024

GCSEs -

Noel Baker community School
09.2015 - 09.2020

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Kimberley Parry-Burgoyne