Kim Middlemiss
Edinburgh
Summary
I am an organised, friendly, well-mannered, and confident individual with a degree in Accounting and Economics. I have experience across customer service, sales, administration, and client-facing business environments. I have a proven ability to build strong relationships, deliver excellent service, and work effectively with a diverse range of customers, clients, and colleagues to achieve both individual and team goals. I am a reliable and punctual team player who thrives in collaborative environments while also working confidently and independently when required. I have strong analytical, problem-solving, and communication skills, developed through both academic study and professional experience. I am comfortable managing multiple priorities in fast-paced environments and consistently maintain high standards under pressure and demonstrate a proactive attitude towards learning, continuous improvement, and embracing new challenges.
Overview
10
10
years of post-secondary education
2027
2027
years of professional experience
Work history
Accounts assistant
AH & Co Limited
Edinburgh, Scotland
2025.05 - Current
- Involved in preparing accounts for Sole-trades, Partnerships and Limited Companies.
- Prepared VAT returns, Self-assessment and Corporation Tax. As well as doing weekly bookkeeping for specific clients.
- Reconciled bank statements monthly, identifying discrepancies and rectifying them to maintain accurate financial records.
- Helped with administration jobs such as on-boarding clients, scanning and assisting clients with queries through phone calls and emails.
- Attended multiple client meetings in person, on the phone and over Zoom.
- Sufficient knowledge of accounting software such as Xero, Sage, Free Agent and QuickBooks as well as expert skills in excel.
Travelled
Southeast Asia and Australia
2024.10 - 2025.03
- Improved planning, resilience, confidence and budgeting
Sales Assistant
Next
Edinburgh
2022.06 - 2024.09
- Provided excellent face-to-face customer service and advised customers on product selection to ensure customer satisfaction
- Managed store organisation and layout through visual merchandising and working in the stock room
- Operated the cash register and handled financial transactions accurately
- Under took manager roles such as introductions, training, phase change and stock take
- Being able to work in a fast pace environment
Sales Advisor
Argos
Edinburgh
2018.11 - 2019.05
- A wide knowledge on different products
- Met daily sales targets as well as selling additional insurance options and credit plans
- Working well as a team as well as individually to reach targets
Volunteer
Commonwealth Games Scotland
Stirling, Scotland
Stocking/packing athletes kit for 2015 Samoa Commonwealth Youth Games, 2018 Gold Coast Commonwealth Games and 2022 Birmingham Commonwealth Games.
Education
Accounting and Economics
University of Aberdeen - 2:1
2019.09 - 2023.05
The Royal High School
2013.07 - 2019.05
Skills
- Customer service excellence
- Strong analytical and numerical skills
- Sales and target achievement
- Time management and organisation
- Effective communication and team work
- Work under pressure
- Problem solving
- Knowledge of accounting software and excel
Interests
- Gold Duke of Edinburgh - A widely recognised world leading youth achievement award.
- Sport - I have always enjoyed taking part and socialising in numerous sports, mainly badminton, skiing, hockey, and was part of the university football team. As well running and attending the gym and taking part in various classes.
- Travel - I really enjoy travelling to see and experience different countries and their cultures. I have had the opportunity to visit many countries in Europe as well as travelling Southeast Asia and Australia for 5 months.
Timeline
Accounts assistant
AH & Co Limited
2025.05 - Current
Travelled
Southeast Asia and Australia
2024.10 - 2025.03
Sales Assistant
Next
2022.06 - 2024.09
Accounting and Economics
University of Aberdeen - 2:1
2019.09 - 2023.05
Sales Advisor
Argos
2018.11 - 2019.05
The Royal High School
2013.07 - 2019.05
Volunteer
Commonwealth Games Scotland