Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Kim Heeley

Oxford,Oxfordshire

Summary

Dedicated pharmacy assistant with NVQ Level 2 certification, skilled in customer service and prescription preparation. Demonstrates strong organisational skills and problem-solving abilities, ensuring efficient pharmacy operations. Committed to enhancing patient care through effective pharmacy assistance and aiming to further develop expertise in pharmaceutical services. Experience of working in a very busy environment.

Overview

41
41
years of professional experience
10
10
years of post-secondary education

Work history

PDC (Patient delivery & collection) driver

Boots the Chemist
Oxford, Oxfordshire
08.2023 - Current

Collected prescriptions, including controlled drugs, adhering to established procedures from central store.

Delivered prescriptions to care homes and patients' residences, following standard operating procedures for patient safety.

Maintain cleanliness and organisation of delivery vehicle to uphold professional standards.

Facilities coordinator

Unipart Group
Oxford, Oxfordshire
04.1995 - 10.2025

Executed risk assessments and maintained method statements to ensure compliance.

Managed time and attendance systems for accurate tracking of employee hours.

Oversaw rota, on-call, and shift card processes for optimal workforce management.

Tracked planned maintenance schedules to enhance operational efficiency.

Controlled stock levels and processed orders for work wear and stationery.

Administered door access control and badge printing to improve security.

Handled customer calls and liaised with contractors to address inquiries.

Compiled end-of-month reports and monitored KPIs to assess performance.


Pharmacy assistant

Lloyds Pharmacy
Greaterleys, Oxford
11.2018 - 08.2023

Managed opening and closing of store operations efficiently.

Conducted cash-ups to ensure accurate financial reporting.

Performed stock checks to maintain optimal inventory levels.

Organised prescription preparation and issuance in a timely manner.

Assisted pharmacist with daily tasks to enhance workflow efficiency.

Liaised with doctors' surgery for seamless prescription management.

Stored incoming stock appropriately to maximise space utilisation.

Compiled dossett boxes accurately for patient medication compliance.

Pharmacy assistant

Various pharmacies
Oxford, Oxfordshire
08.1984 - 04.1995

Commenced role as Saturday assistant, advancing to full-time assistant and then senior dispenser.

Opened and closed store operations to ensure adherence to schedules.

Conducted cash reconciliation, maintaining accurate financial records.

Performed stock and date checks, guaranteeing product quality and availability.

Prepared prescriptions accurately and efficiently, complying with regulatory standards.

Issued prescriptions to customers, ensuring proper documentation and compliance.

Sorted promotions effectively to enhance product visibility.

Organised stock placement for optimal inventory management.


Education

Peers School
Oxford, Oxfordshire
09.1982 - 07.1986

Lawn Upton School
Oxford, Oxfordshire
09.1978 - 07.1982

Speedwell School
Oxford, Oxfordshire
09.1975 - 07.1978

Skills

Pharmacy assistance (NVQ Level 2)

Prescription preparation

Problem solving

Customer service

Flexible working

Able to work under pressure

Organisational skill

Affiliations

  • Going to the cinema/watching films
  • Eating out
  • Darts
  • Watching Football
  • Pets

Timeline

PDC (Patient delivery & collection) driver

Boots the Chemist
08.2023 - Current

Pharmacy assistant

Lloyds Pharmacy
11.2018 - 08.2023

Facilities coordinator

Unipart Group
04.1995 - 10.2025

Pharmacy assistant

Various pharmacies
08.1984 - 04.1995

Peers School
09.1982 - 07.1986

Lawn Upton School
09.1978 - 07.1982

Speedwell School
09.1975 - 07.1978
Kim Heeley