D365
Kim Cowan
Project Manager
Wantage
Summary
Collaborative leader and analytical problem-solver adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making. Proficient in using independent decision-making skills and sound judgment to positively impact company success and to develop and implement strategies to increase efficiency and performance. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings, with talents for team building, leading and motivating, dedicated to partnering to promote engaged, empowering work culture. Passionate about driving business growth and creating positive work environment.
Overview
7
7
years of professional experience
22
22
years of post-secondary education
4
4
Languages
Work History
Associate Director, Product Operations, Diagnostic
Oxford Nanopore Technologies
Oxford, Oxfordshire
04.2023 - Current
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted senior leadership in managing all aspects of diagnostic product operations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Worked with senior project managers to assist with day-to-day functions.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to stakeholders.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans to ensure successful execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Manager, Product Operations, Diagnostics
Oxford Nanopore Technologies
Oxford, Oxfordshire
11.2020 - 04.2023
- Assisted senior leadership in managing all aspects of diagnostic product operations.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Collaborated with cross-functional teams to help improve operational workflow.
- Supported capital project planning and contributed to feasibility studies.
- Directed teams focused on taking development projects.
- Led operational initiatives to solve ongoing strategic operations challenges.
- Provided strategic analysis for manufacturing life cycles, technologies, process validations, and robustness.
- Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
- Assisted with development of compliance objectives and strategies.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Created and maintained compliant work environment.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
- Followed detailed ISO13845 processes and procedures.
- Supported customer research to understand consumer opinions.
- Maintained and updated project plan by tracking technical dependencies and issued project milestone updates.
- Performed alpha and beta testing to identify issues and devise solutions.
- Assisted with customer needs and resolved problems to maintain business relationships.
- Collaborated with product managers and engineering and development teams to document processes
- Identified project scopes, constraints, risks and deadlines.
- Tracked project performance to analyze successful completion of short- and long-term goals.
- Supported project managers in managing schedules and milestones.
- Prepared and filed documents and collected data to track performance and efficiency.
- Used Monday.com, ProductBoard, Jama, MasterControl, Box, and SharePoint to create and maintain comprehensive project documentation.
- Coordinated internal resources and third-party vendors for execution of projects.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
IT Project Manager
Oxford Nanopore Technologies
Oxford, Oxfordshire
08.2020 - 11.2020
- Recovered critical information from data back ups to restore functionality.
- Implemented internal quality standards to secure electronic records integrity.
- Executed technology implementation projects with minimal downtimes and business disruptions.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Trained business personnel in use of systems.
- Coordinated data migration and consolidation efforts.
Events Manager
Oxford Nanopore Technologies
Oxford, Oxfordshire
11.2016 - 08.2020
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Negotiated with vendors to achieve most favorable terms.
- Prepared invitations to send out to guest lists.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Coordinated with sales and marketing teams to publicize and promote events.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with stakeholders to determine exact event requirements.
- Assembled creative and innovative event attractions based on internal capabilities.
- Generated ideas to enhance and expand current event offerings.
- Developed and implemented successful marketing plans to generate event revenue.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Coordinated travel and accommodations for event attendees.
- Oversaw event registration process by collecting and tracking attendee information.
- Coordinated transportation and parking arrangements for guests and vendors.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Utilized social media to promote events and increase attendance.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Monitored and controlled event expenditures to meet budgets.
- Trained and supervised event staff to complete tasks on time.
- Developed and distributed event surveys to gather feedback and assess event success.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Analyzed event costs to identify areas of improvement and cost savings.
- Created detailed timelines and budgets for events to meet all deadlines.
Education
Ph.D. - History: Military tactics and strategy
University of Oxford
Oxford 09.2009 - 09.2015
Master of Arts - Medieval History
University of Oxford
Oxford 09.2008 - 09.2009
Bachelor of Arts - History
Baker University
Baldwin City, Kansas 08.2004 - 05.2008
Bachelor of Arts - French
Baker University
Baldwin City, Kansas 08.2004 - 05.2008
Bachelor of Arts - International Studies
Baker University
Baldwin City, Kansas 08.2004 - 05.2008
High School Diploma - Advanced
Shawnee Heights
Topeka, Kansas 08.2000 - 05.2004
Skills
Key relationship management
Software
Salesforce
Box/Sharepoint
Adobe
Mondaycom
Hubspot
Highspot
Master Control
Office Suite
Hobbies
- Football
- Endurance Running
- Canicross
- Hiking
- Yoga
Timeline
Associate Director, Product Operations, Diagnostic
Oxford Nanopore Technologies
04.2023 - Current
Manager, Product Operations, Diagnostics
Oxford Nanopore Technologies
11.2020 - 04.2023
IT Project Manager
Oxford Nanopore Technologies
08.2020 - 11.2020
Events Manager
Oxford Nanopore Technologies
11.2016 - 08.2020
Ph.D. - History: Military tactics and strategy
University of Oxford
09.2009 - 09.2015
Master of Arts - Medieval History
University of Oxford
09.2008 - 09.2009
Bachelor of Arts - History
Baker University
08.2004 - 05.2008
Bachelor of Arts - French
Baker University
08.2004 - 05.2008
Bachelor of Arts - International Studies
Baker University
08.2004 - 05.2008
High School Diploma - Advanced
Shawnee Heights
08.2000 - 05.2004
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