Kim Bowling

• Manage full permit application lifecycle for patching works, including writing TTROs, submitting permits, and liaising with East Sussex County Council, National Highways, and other key stakeholders.
• Liaise with councils, contractors, and internal teams to ensure legal compliance and smooth project delivery, while building strong, respectful relationships through clear and honest communication.
• Draft residents’ letters and communication matrices in line with local authority guidance, gaining necessary approvals and arranging distribution.
• Apply for airside passes for contractors and vehicles at Heathrow in line with aviation law (Heathrow Airport Byelaws and Civil Aviation Authority Regulations). This includes obtaining employment references, verifying DBS certification, and ensuring GDPR compliance. Handle sensitive personal information with strict confidentiality, using secure password-protected systems throughout the process.
• Liaised between departments to foster cross-functional collaboration.

I took a short, intentional break to prioritise mental health and wellbeing following a period of burnout. During this time, focused on self-development and reassessment of long-term goals—leading to a renewed commitment to meaningful, values-led work.

I decided to step into a new industry outside of previous experience to build confidence, broaden perspective, and regain balance. As a result I have gained valuable insight into personal strengths, adaptability, and the importance of aligning work with purpose.

• Worked as part of a team to manage estate maintenance across multiple sites, ensuring all health & safety standards and regulatory compliance.
• Exceptional communication skills to engage effectively with a wide range of individuals—from holding contractors accountable while maintaining a constructive rapport, to ensuring volunteers feel valued and heard, and supporting service users and colleagues with empathy and clarity.
• Superuser of the Shire system, scheduling planned preventative maintenance.
• Engaged with contractors for quotes, RAMS, and insurance, ensuring high standards.
• Coordinated urgent building works and emergency repairs.
• Maintained up to date accurate records of works.
• Responsible for COSHH (Control of Substances Hazardous to Health) within the department.
• Created and managed departmental budgets, utilising Excel to create a comprehensive spreadsheet to track departmental expenditure.
• Developed and updated, as a working document, the water hygiene safety plan HTM-04-01 to comply with HTM-O4 (Health Technical Memorandum - Part 04 for hospice sites and ACOP L8 for non-care sites.
• Took ownership of fleet management, including insurance claims and compliance.
• Worked closely with volunteers, ensuring they felt appreciated, included, and recognised.

• Encompassed multitasking, organisational skills and time management.
• Effectively managed household responsibilities, including childcare and budgeting, whilst ensuring a nurturing and supportive environment for the family.

• Assisted Finance and Facilities departments with purchase order coding and PPM data input.
• Gained insight into internal charity operations and systems, leading to a part-time role.

• Supported SEN pupils with learning, engagement, and emotional wellbeing.
• Maximised class teacher productivity by preparing work and activities in advance of lessons.
• Managed challenging behaviour, implementing agreed actions, raising concerns and rewarding positive behaviour.
• Provided friendly and nurturing support to pupils in individual and group settings, building trust and respectful relationships with pupils through attentive listening and communication. In turn this facilitated improved learning outcomes.

• Working as part of a team, with other volunteers, to deliver an engaging programme to young people based on the girl guiding programme.
• Arranged meetings to plan and deliver weekly meetings, activities and events.
• Provided a safe environment, promoting the welfare of the young people in our care, protecting them from harm.
• Verbal, non verbal and written communication with parents, carers and other volunteers, on a level of their understanding.
• Kept accurate records of accounts, reporting back to the team, the units financial position to ensure appropriate use of funds.

• Built trusting relationships with patients and families through compassionate care and active listening.
• Delivered consistently high standards of personalised nursing care in a fast-paced environment.
• Created and implemented tailored care plans in collaboration with doctors and other clinicians.
• Closely monitored patients, carried out regular observations, and maintained accurate, up-to-date records.
• Communicated effectively with multidisciplinary teams to ensure continuity of care.
• Educated patients about their conditions to promote independence and self-care.
• Provided emotional and practical support to patients and families facing critical conditions.
• Responded swiftly and calmly to medical emergencies, maintaining professionalism under pressure.
• Mentored junior colleagues to develop a high-functioning and supportive team.
• Maintained stock control, ensuring timely reordering of essential supplies.
• Managed confidential information with care, upholding data protection laws and safeguarding patient trust.

• Gained hands-on experience through diverse clinical rotations across departments.
• Delivered essential patient care under supervision, including administering medications and wound care.
• Maintained detailed and accurate patient records while developing strong documentation skills.
• Participated in multidisciplinary team meetings and learned effective care planning.
• Built positive relationships with patients and families, providing emotional support and compassionate care.
• Demonstrated commitment to ethical and safe practices while upholding patient dignity and confidentiality.

• Provided compassionate, hands-on care to patients with a focus on dignity and emotional support.
• Assisted with personal care needs, including mobility, incontinence care, and feeding.
• Supported nurses in delivering therapeutic care plans and observing patient wellbeing.
• Maintained cleanliness and infection control practices, including safe disposal of clinical waste.
• Collaborated with team members to ensure a safe, respectful, and supportive environment for patients.