Kiki Searle
Bristol,North Somerset
Summary
I am a caring helpful person who enjoys working in a team. I have a drive and enthusiasm to always improve everything I do. My experience in a care home setting has helped me with the importance of supporting colleagues and looking for solutions in every situation. I am now looking to transfer those skills into an office environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Care Assistant
Neighbourhood Care
Weston-super-Mare, North Somerset
2025.09 - Current
- Visited patients in their homes to ensure they are comfortable and have everything they need, this would include, dressing, cooking, bathing.
- Delivered excellent customer service by addressing concerns of patients' families.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Updated records using management system to ensure the next person visiting was up to date
- Encouraged independence among patients whilst assisting them with tasks.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
Care Assistant
St Monica Trust
Sandford, North Somerset
2024.09 - 2025.01
- Started as an apprentice and then became permanent Care Assistant on passing my Level 2 qualification
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Organised recreational activities for improved social interaction amongst residents.
- Provided emotional support to patients, improving their mental wellbeing.
- Encouraged independence among patients whilst assisting them with tasks.
- Updating care plans and ensuring that all records are up to date using computer package
Retail Assistant
Sports Direct
Weston-super-Mare, North Somerset
2024.05 - 2024.09
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Maintained clean shop floor, promoting a welcoming environment.
- Handled transactions, maintaining accurate till records.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Provided coverage during peak times to manage customer flow effectively.
Education
GCSEs - English Language & Literature, Business, Social & Health Care
Churchill Comprehensive School
Weston-super-Mare, North Somerset 2019.09 - 2023.07
BTEC - Business & Health Care
Weston College
Weston-super-Mare 2023.09 - 2024.04
Skills
- Records management
- Client relations
- Telephone etiquette
- Written correspondence
- Microsoft Office proficiency
- Task prioritisation
Affiliations
- I enjoy watching movies, listening to music, travelling and getting out in the fresh air walking my dog
Timeline
Care Assistant
Neighbourhood Care
2025.09 - Current
Care Assistant
St Monica Trust
2024.09 - 2025.01
Retail Assistant
Sports Direct
2024.05 - 2024.09
BTEC - Business & Health Care
Weston College
2023.09 - 2024.04
GCSEs - English Language & Literature, Business, Social & Health Care
Churchill Comprehensive School
2019.09 - 2023.07