Resourceful professional skilled in enhancing guest experiences through attentive service and effective safety protocols. Delivers creative solutions while managing operational tasks efficiently. Engages diverse audiences to foster memorable interactions and drive collaborative success.
Overview
3
3
years of professional experience
Work History
Theme park Ride operator
Flamingo Land
Pickering, North Yorkshire
04.2026 - Current
Operated various amusement park rides, adhering to strict safety protocols to guarantee passenger welfare.
Conducted thorough safety checks and tests, minimising ride risks and errors for passenger safety.
Responded to urgent situations by pressing the emergency stop button to avoid accidents and injuries.
Assisted guests with special needs, ensuring their comfort and safety throughout the ride experience.
Interacted with children and young adult riders, fostering excitement and anticipation for ride experiences.
Coordinated customer queuing, efficiently calling guests forward to maintain smooth scheduling and minimise delays.
Collaborated with ride staff and technical teams to maintain smooth ride operations.
Answered guest inquiries about events
Glass Collector
The Dickens Inn
Middlesbrough
02.2025 - 08.2025
Placed glasses into correct storage units after cleaning, keeping areas organised and efficient.
Operated dishwashers to clean glassware, cutlery, plates while following company best practices.
Managed the clearing up and removal of broken glasses, plates and other items dropped by kitchen staff.
Collaborated with bar staff to manage glassware supply, ensuring smooth operation during peak hours.
Kept bar and tables hygienic by wiping, sanitising and clearing regularly.
Engaged with customers in a polite and professional manner, fostering a welcoming atmosphere.
Engaged with customers to enhance their experience and build rapport.
Collaborated with team to optimise operations during busy nights, ensuring seamless service.
Supported team members during rush hours, fostering teamwork and maintaining service quality in a fast-paced environment.
Worked 13-hour shifts teaching endurance
Maintenance Team Member
Lionweld
09.2023 - 10.2023
Maintained secure and controlled work environment, identifying and mitigating hazards.
Implemented health and safety measures to reduce risk of injury in the workplace.
Maintained facilities to ensure operational readiness and safety.
Supported operational tasks by assisting colleagues with hands-on activities in a busy environment.
Recorded repairs and maintenance updates for future risk planning.
Developed problem-solving skills in a practical environment.