Hi, I’m
Kieran Kerr
Shift Manager
Bathgate,West Lothian
Judge a man by his questions rather than his answers.
Voltaire
Summary
Proficient Shift Manager capable of working with a team to enhance individual skills while ensuring operations are running in a way to best suit the companies needs. Eager to develop and advance professionally into positions offering additional challenges and responsibilities in order to progress my career. Excels in problem solving and prioritisation in order to efficiently complete tasks. Reputation for being dedicated and punctual.
Overview
3
years of professional experience
Work history
McDonald'sWhitburn, West Lothian
Shift manager
01.2023 - Current
Job overview
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Kept employees operating productively to meet business and customer needs.
- Evaluated team outputs and delivered constructive feedback to aid professional development.
- Conducted audits and reviews to enhance team performance.
- Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
- Ordered stock and procured services to deliver on company goals.
- Handled disciplinary investigations and hearings with strong employee relations knowledge.
- Completed comprehensive shift reports to support seamless handovers.
- Trained and mentored new employees to maximise team performance.
- Monitored labour costs against sales and cut staff when possible in order to maximise profits.
McDonald'sWhitburn, West Lothian
Crew member
09.2021 - Current
Job overview
- Contributed to team success by completing jobs quickly and accurately.
- Prepared food and beverages within target timeframes.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Operated cash register to take payments and process orders.
- Attended to customers with friendly and accurate service.
- Consistently went above and beyond job requirements, regularly exceeding targets and expectations.
- Flexibly took on various roles to support workflow.
- Handled customer complaints using quick decision-making to resolve issues.
- Took orders at counter and drive-through with clear communication and professionalism.
Education
Whitburn AcademyWest Lothian
A-Levels
University overview
- Computing Science B
- Music A
- Spanish A
- English B
- P.E. A
Whitburn AcademyWest Lothian
GCSEs
08.2019 - 05.2020
University overview
- Maths A
- Biology A
Skills
- Training and development of new staff
- Communication skills
- Leadership of a team
- Willingness to adapt
- Ability to flex into whatever role is needed
- Drive to turn goals into reality
- Patience and understanding of people's needs and differences
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Shift manager
McDonald's
01.2023 - Current
Crew member
McDonald's
09.2021 - Current
Whitburn Academy
GCSEs
08.2019 - 05.2020
Whitburn Academy
A-Levels
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