Kieran Trueman
Leeds / Wakefield
Summary
Dynamic professional with a robust skill set in leadership, communication, and risk/reward management. Demonstrates expertise in problem solving, budget management, and stakeholder engagement, ensuring health and safety compliance while achieving key performance indicators. Adept at inventory control and supplier negotiation, with a proven track record in conflict resolution and customer engagement techniques. Career goals include leveraging these competencies to drive organisational success and foster collaborative environments.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Branch Manager
Travis Perkins
01.2023 - 01.2026
- Oversee all aspects of day to day running of a builder’s merchants. I direct the implementation of health and safety, using risk assessments, auditing and reporting. I coach my staff in growing sales, managing 100s of customers per day and encouraging them to engage with customers to hit daily, monthly and yearly KPI’s. Supporting training for staff members to perform to the best of their ability.
Assistant Branch Manager
Travis Perkins
01.2021 - 01.2022
- Provided chief support to the branch manager by overseeing daily operations such as supervising staff members, managing schedules, troubleshooting and compliance. Responsible for running the branch in the absence of a manager and operate as secondary report.
Customer Sales Expert
Travis Perkins
01.2016 - 01.2021
- My main role was to grow branch sales by maintaining relationships with current and new customers, whilst using upselling techniques to maximise customers basket of goods to increase sales margins. I also work with customers with project timelines and ensure their deadlines and budgets were met.
Customer Service Assistant
Travis Perkins
01.2013 - 01.2016
- This was my entry level job into the business. My main duties were serving customers on the checkouts, loading purchases into vehicles and delivering excellent customer service.
Education
Management Training -
Travis Perkins
Leeds 01.2018 - 01.2020
NVQ - Building Services Engineering (Plumbing & Electrical)
Leeds College of Building
Leeds 01.2011 - 01.2012
High School -
Merlin Reese High School
Leeds 01.1998 - 01.2003
Skills
- Leadership
- Communication
- Risk / Reward Management
- Problem Solving
- Budget Management
- Stakeholder Management
- Customer engagement techniques
- Health and safety compliance
- KPI achievement tracking
- Inventory control
- Conflict resolution
- Supplier negotiation
Personal Information
Aspiring Project Manager seeking a new challenge. Hoping to transfer my current skill set into a new role.
Timeline
Branch Manager
Travis Perkins
01.2023 - 01.2026
Assistant Branch Manager
Travis Perkins
01.2021 - 01.2022
Management Training -
Travis Perkins
01.2018 - 01.2020
Customer Sales Expert
Travis Perkins
01.2016 - 01.2021
Customer Service Assistant
Travis Perkins
01.2013 - 01.2016
NVQ - Building Services Engineering (Plumbing & Electrical)
Leeds College of Building
01.2011 - 01.2012
High School -
Merlin Reese High School
01.1998 - 01.2003