I have management experience, in which I have acquired skills and knowledge on how to analytically think, optimising productivity, complying with standards and have a continuous drive to improve my abilities. I am an adaptable individual who uses team work, planning and collaboration to provide high-quality service.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Shift manager
McDonald's
Chilwell, Nottinghamshire
2021.07 - Current
Ensure cleanliness is maintained and food hygiene regulations are held to a high standard
Managed inventory control by implementing procedures which in turn reduced wastage.
Oversaw cash management procedures and taking necessary disciplinary measures, such as re-trains, to ensure accuracy at the end of each shift.
Regular equipment checks and logging any technical issues to minimise downtime,
Upholding routine health and safety checks throughout the day to ensure a safe working environment.
Responsible for implementing work procedures to ensure smooth operations.
Using conflict resolution skills to deal with customer complaints and ensure a high standard is being adhered to.
Effectively communicate with other members of the management team to create floor plans.
Education
GCSEs -
George spencer academy
Stapleford, Nottinghamshire
2016.09 - 2021.05
Skills
Employee development
Quality control procedures
Resilience under pressure
Knowledge of Control of Substances Hazardous to Health