Kieran Ribeiro
London
Summary
Experienced professional with expertise in property and housing administration, complaints and SAR management, and financial administration, including payments and processing. Demonstrates strong skills in record keeping and data management, customer service and communication, organisation and time management, problem solving with attention to detail, punctual reporting, and MS Office proficiency. Committed to leveraging these competencies to drive operational efficiency and enhance customer satisfaction in future roles.
Overview
8
8
years of post-secondary education
5
5
years of professional experience
Work history
Property Administrator
London Borough of Camden
01.2026 - 05.2026
- Manage and maintain accurate property, tenancy, and key records
- Oversee complaints and Subject Access Request (SAR) inboxes, ensuring timely and compliant responses
- Manage payment of repairs operatives' wages, ensuring accuracy and deadlines are met
- Handle confidential documentation in line with data protection regulations
- Respond to resident and internal enquiries efficiently
- Led improvement of key-tracking processes, ensuring movement of keys is accurately recorded and consistently up to date
Matchday Steward
Tottenham Hotspur Stadium
10.2023 - 05.2026
- Managed high volumes of crowds safely during major events
- Delivered excellent customer service to visitors and supporters
- Monitored safety and followed strict health & safety procedures
- Responded to incidents and completed accurate reports
- Assisted with wayfinding and resolved customer queries quickly
Segro Volker Fitzpatrick Construction Company
04.2022 - 06.2022
- Digitise and archive documents through efficient scanning and filing systems
- Maintain organised inventory of office supplies and ensure systematic management of paperwork
- Process and distribute incoming and outgoing correspondence in a timely manner
- Procure office equipment and supplies, managing vendor relationships and budget considerations
- Oversee comprehensive filing systems to ensure documents are accessible and properly maintained
- Schedule and coordinate meetings and events, including logistics, communications, and follow-up
- Temporary contract
Youth Worker
Haringey Council
07.2021 - 08.2021
- Worked collaboratively on youth intervention projects targeting disadvantaged young people
- Supported young people experiencing personal challenges by maintaining a safe, welcoming environment and demonstrating active listening skills
- Connected young people with appropriate external services and resources through effective signposting
- Coordinated engaging recreational activities and youth programs to encourage participation and positive outcomes
Event Planner
Park View Academy
01.2021 - 08.2021
- Plan, organise, and execute school events, managing all logistical elements
- Coordinate staffing rotas to ensure adequate personnel coverage for events
- Create and maintain sales databases to track event bookings and revenue
- Complete post-event administration including evaluation analysis and follow-up correspondence
- Recognise and pursue upselling opportunities to increase event revenue
- Contribute to direct marketing efforts and promotional activities
Event Planner
Park View Academy
01.2021 - 08.2021
- Planned and delivered school events end-to-end
- Coordinated staffing rotas and logistics
- Maintained event records and tracked outcomes
- Supported marketing and promotional efforts
- Coordinated logistics for successful corporate events.
Education
Foundation Year - Law Degree
Arden University
Birmingham 09.2023 - 05.2026
Park View Secondary School
01.2016 - 01.2021
Skills
- Property & Housing Administration
- Complaints & SAR Management
- Financial Administration (payments & processing)
- Record Keeping & Data Management
- Customer Service & Communication
- Organisation & Time Management
- Problem Solving & Attention to Detail
- Punctual reporting
- MS office proficiency
Additional information
References available upon request.
Languages
Portuguese
Elementary
Timeline
Property Administrator
London Borough of Camden
01.2026 - 05.2026
Matchday Steward
Tottenham Hotspur Stadium
10.2023 - 05.2026
Foundation Year - Law Degree
Arden University
09.2023 - 05.2026
Segro Volker Fitzpatrick Construction Company
04.2022 - 06.2022
Youth Worker
Haringey Council
07.2021 - 08.2021
Event Planner
Park View Academy
01.2021 - 08.2021
Event Planner
Park View Academy
01.2021 - 08.2021
Park View Secondary School
01.2016 - 01.2021