Kieran Powell
Hereford,Herefordshire
Summary
Dependable and punctual with a keen attitude to learning. Experienced in working collaboratively as part of a team while also managing and supporting team members. Highly organised and adaptable to fast paced working environments. Safety-focused driver with the ability to stick to schedules.
Overview
9
9
years of professional experience
Work history
Workshop controller
Ponthir Renault
Hereford, Herefordshire
02.2023 - 11.2025
- Managed daily operations of workshop ensuring optimal workflow and efficiency.
- Coordinated schedules for technicians to maximise productivity and minimise downtime.
- Oversaw inventory management maintaining adequate stock levels of parts and tools.
- Assisted in training new staff on workshop procedures and safety protocols.
Service advisor
Ponthir Renault
Hereford, Herefordshire
06.2020 - 02.2023
- Assisted customers in diagnosing vehicle issues and recommending appropriate services.
- Coordinated service appointments and ensured timely completion of repairs.
- Communicated with technicians to relay customer concerns and facilitate efficient repairs.
- Maintained accurate records of service history and customer interactions in database.
Progress chaser
Ponthir Renault
Hereford, Herefordshire
01.2018 - 06.2020
- Coordinated progress tracking across the sales and service department.
- Oversaw communication between teams to facilitate smooth vehicle delivery.
- Maintained strict time schedules across multiple workshop stations.
- Analysed workflow processes to identify bottlenecks and implement improvements.
Driver
Stirling Suzuki
Hereford, Herefordshire
06.2016 - 01.2018
- Delivered exceptional customer service by ensuring timely and safe vehicle transportation.
- Maintained vehicle cleanliness and operational efficiency through regular inspections.
- Adhered to all traffic regulations and company policies.
- Assisted customers with vehicle queries and provided guidance on vehicle features and services.
Education
NVQ Level 1 - Carpentry and Joinery
Hereford and Ludlow college
Hereford, Herefordshire 09/2015 - 07/2016
GCSEs - Maths
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
GCSEs - English Language
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
GCSEs - English Literature
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
GCSEs - Core Science
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
GCSEs - Additional Science
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
GCSEs - Design Technology (RM)
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
GCSEs - Media Studies
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
BTEC - Physical Education
Kingstone Academy Trust
Hereford, Herefordshire 09/2010 - 05/2015
Skills
- Effective communication, both written and verbal
- High level of professionalism
- Reliable and punctual, with a strong record of meeting deadlines and being dependable with schedules
- Proven team player with experience leading and motivating teams to achieve shared goals
- Experienced in using various computer programmes and internal systems
Affiliations
- Avid mountain biker in the summer and skier in winter.
- Health and fitness, involving cardio and weightlifting.
- Travelling and sightseeing.
References
References available upon request.
Timeline
Workshop controller
Ponthir Renault
02.2023 - 11.2025
Service advisor
Ponthir Renault
06.2020 - 02.2023
Progress chaser
Ponthir Renault
01.2018 - 06.2020
Driver
Stirling Suzuki
06.2016 - 01.2018
NVQ Level 1 - Carpentry and Joinery
Hereford and Ludlow college
09/2015 - 07/2016
GCSEs - Maths
Kingstone Academy Trust
09/2010 - 05/2015
GCSEs - English Language
Kingstone Academy Trust
09/2010 - 05/2015
GCSEs - English Literature
Kingstone Academy Trust
09/2010 - 05/2015
GCSEs - Core Science
Kingstone Academy Trust
09/2010 - 05/2015
GCSEs - Additional Science
Kingstone Academy Trust
09/2010 - 05/2015
GCSEs - Design Technology (RM)
Kingstone Academy Trust
09/2010 - 05/2015
GCSEs - Media Studies
Kingstone Academy Trust
09/2010 - 05/2015
BTEC - Physical Education
Kingstone Academy Trust
09/2010 - 05/2015