Kieran Louis
Cambridge
Summary
A responsible, outgoing, and motivated professional. Always has a positive outlook, and ensures work tasks are done to the best of their ability with a high attention to detail. Knows how to work closely with other people and possesses a 'lead by example' leadership style. Possesses a high level of commerical awareness, and understanding of business operations. Keen to continue learning in a new role, and would like to build new, practical skills at the same time as gaining experience to progress in the right role.
Overview
5
5
years of professional experience
1
1
Language
Work History
Bartender
MASH
Cambridge, Cambridgeshire
08.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Marketing Consultant
Freelance
Cambridge/London, Cambridgeshire
02.2019 - Current
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Identified appropriate marketing channels and target customers for campaigns.
- Directed marketing plans for 10+ local clients, proactively servicing needs, maintaining satisfaction and consistently achieving profit goals.
Team Leader
Co-operative food
Cambridge, Cambridgeshire
05.2019 - 07.2021
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviours and standards.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Customer Service Assistant
Sainsburys
Cambridge, Cambridgeshire
10.2018 - 02.2019
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Kitchen Porter
The Old Ticket Office
Cambridge, Cambridgeshire
07.2018 - 10.2018
- Operated standard kitchen equipment with focus on safety and sanitation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Cleaned and organized kitchen stations to promote team efficiency.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
GCSE
Chesterton Community College
CambridgeOther Qualifications
Skills
Strong verbal communication
Attention to Detail
Teamwork and Collaboration
Timeline
Bartender
MASH
08.2021 - Current
Team Leader
Co-operative food
05.2019 - 07.2021
Marketing Consultant
Freelance
02.2019 - Current
Customer Service Assistant
Sainsburys
10.2018 - 02.2019
Kitchen Porter
The Old Ticket Office
07.2018 - 10.2018
GCSE
Chesterton Community College
Other Qualifications