Summary
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Kieran Lapthorn

Winnersh,West Berkshire

Summary

Takes on challenging new roles harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee, well-versed in strong communication and organisation skills. Highly motivated worker with a passion for staff morale and customer service.

Work History

Leisure centre assistant

Rivermead Leisure Centre
Reading
05.2023 - 05.2023
  • Established efficient working environment by maintaining cleanliness and order of equipment.
  • Ensured safety of all patrons by implementing and enforcing facility rules and regulations.
  • Provided high-quality customer service for improved patron satisfaction.
  • Assisted in the organisation of leisure activities, leading to enhanced customer engagement.
  • Delivered informative orientations on gym equipment use to ensure customer safety.
  • Conducted routine inspections of facility areas, resulting in a well-maintained environment.
  • Implemented feedback from customers to improve facility services.
  • Coordinated with other staff members for seamless operations during peak hours.
  • Completed administrative duties promptly for an organised work environment.
  • Handled queries and concerns from patrons effectively, improving overall customer experience.
  • Maintained regular communication with management about facility needs and updates.

Education

GCSEs - Biology, Chemistry, Physics, Maths, English, History, Business, Computing, Physical Education

The Emmbrook School
Wokingham
09.2022 - 06.2024

A-Levels - Medical Science, Psychology, Physical Education

The Sixth Form College Farnborough
Farnborough
09.2024 -

Skills

  • Customer service excellence
  • Computerised booking system operation
  • Effective communication
  • Time management
  • Equipment set-up
  • Adapting to emergency situations
  • Health promotion
  • Motivating others
  • Disability awareness
  • Customer Service
  • Reception management

Affiliations

  • Member of Wokingham Football Club for 10+ years
  • Duke of Edinburgh Bronze Award
  • Sports and Nutrition member of Leisure Places
  • Volunteer football coach for Wokingham FC
  • Horticulture, aiding support at the family allotment

Accomplishments

Voted entrepreneur of the year 2024 The Emmbrook School

D of E Bronze

Distinction Public Speaking

Proficient in Microsoft, Google, and Python Programming




Timeline

A-Levels - Medical Science, Psychology, Physical Education

The Sixth Form College Farnborough
09.2024 -

Leisure centre assistant

Rivermead Leisure Centre
05.2023 - 05.2023

GCSEs - Biology, Chemistry, Physics, Maths, English, History, Business, Computing, Physical Education

The Emmbrook School
09.2022 - 06.2024
Kieran Lapthorn