Kieran Joseph
London,London
Summary
Reliable and proactive professional with strong communication and customer service skills. Demonstrated ability to manage tasks efficiently and thrive under pressure. Experienced in handling guest inquiries while maintaining a clean and organised environment. Committed to delivering exceptional service in any role.
Overview
2
2
years of professional experience
Work history
Event Parking Steward
EP Team
Wembley, London
2025.03 - Current
- Executed safety protocols with daily safety checks and emergency drills.
- Served customers courteously whilst maintaining an calm demeanour under pressure.
- Collaborated with team members for efficient workflow during peak hours.
- Served customers courteously whilst maintaining a calm demeanour under pressure.
- Addressed customer complaints promptly, fostering improved customer relationships.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
Care Assistant
Vivd Care Community
London, London
2025.09 - 2026.01
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for residents.
- Encouraged independence among patients whilst assisting them with tasks.
- Assisted in daily living activities for enhanced patient comfort.
Care Assistant
Cera Care
Hammersmith, London
2024.11 - 2025.06
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Maintained an calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Delivered excellent customer service by addressing concerns of patients' families.
Community Support Worker
(Volunterering)
London, London
2024.01 - 2025.01
- Facilitated educational workshops on mental health awareness for enhanced community understanding.
- Organised recreational activities resulting in improved mental wellbeing of participants.
- Promoted community integration by creating social engagement plans for clients.
- Coordinated with multidisciplinary teams to optimise care plans for service users.
Education
Some College (No Degree) - Mathematics
Westminister Kingsway College
London07.2024
Skills
- Bathing and dressing assistance
- Assisted living procedures familiarity
- Patient safety training
- Elderly support expertise
- Assisting with personal hygiene
- Responsive listening
- Emergency response readiness
- Use of two-way radios
- Security equipment monitoring
- Parking space allocation
- Ethical awareness
- Effective report writing
- Cognitive behavioural therapy knowledge
- Sensitive communication
- Mindfulness strategies
- Behavioural coding
Timeline
Care Assistant
Vivd Care Community
2025.09 - 2026.01
Event Parking Steward
EP Team
2025.03 - Current
Care Assistant
Cera Care
2024.11 - 2025.06
Community Support Worker
(Volunterering)
2024.01 - 2025.01
Some College (No Degree) - Mathematics
Westminister Kingsway College