Kieran French
Gateshead,Tyne and Wear
Summary
I am a dedicated professional with expertise in passenger transportation, ensuring safety and efficiency in all operations. In my previous roles I have demonstrated exceptional time-keeping skills and flexibility, accommodating diverse schedules while maintaining professionalism. I believe I possess a comprehensive knowledge of the local area, enhancing service quality and passenger satisfaction.I am committed to continuous improvement and excellence in service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Taxi Driver and School Contract Driver
Self Employed
Gateshead, Tyne and Wear
2022.03 - Current
- Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
- Improved customer satisfaction with friendly, professional demeanour and prompt service.
- Followed route schedules, improved punctuality.
- Communicated effectively with dispatchers about pick-up locations or potential delays.
- Provided support for elderly or disabled passengers, ensuring a comfortable journey.
Shift manager
Domino's Pizza
Blaydon on Tyne, Tyne and Wear
2021.08 - 2022.02
- Trained staff on product knowledge, resulted in better customer interactions..
- Resolved customer complaints promptly to maintain high service standards.
- Motivated employees towards achieving sales targets, increased overall store revenue..
- Managed inventory control, reduced wastage.
- Ensured health and safety measures in line with company regulations.
Delivery driver
Dominos Pizza
Blaydon on Tyne, Tyne and Wear
2020.08 - 2021.08
- Improved client satisfaction by delivering food promptly and accurately.
- Provided excellent customer service, enhancing company reputation.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Bartender
Gibside Hotel Whickham
Gateshead, Tyne and Wear
2018.04 - 2020.02
- Resolved customer complaints promptly to maintain good relationships.
- Provided excellent service to customers, resulting in repeat business.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Created an inviting atmosphere through friendly interaction with customers.
Education
lvl 3 - Computer Science
East Durham College
Peterlee, Durham 2025.01 -
lvl 2 - Computer Programming
East Durham College
Peterlee, Durham 2024.09 - 2024.12
lvl 3 credits - Aeronautical Engineering
Newcastle Aviation Academy
Newcastle upon Tyne 2017.09 - 2018.07
GCSEs -
St Thomas Moore
Blaydon on Tyne 2010.09 - 2015.06
Skills
- Vehicle maintenance understanding
- Flexible working hours
- Efficient time-keeping
- Patience with difficult passengers
- Professionalism
- Local area knowledge
- Hazard identification and response
Certification
Enhanced DBS Certificated
Hackney Carriage and Private Hire vehicle Driver License (Gateshead Council)
Affiliations
- Computing
- Vehicles
- History
- Sports including F1 and Golf
Timeline
lvl 3 - Computer Science
East Durham College
2025.01 -
lvl 2 - Computer Programming
East Durham College
2024.09 - 2024.12
Taxi Driver and School Contract Driver
Self Employed
2022.03 - Current
Shift manager
Domino's Pizza
2021.08 - 2022.02
Delivery driver
Dominos Pizza
2020.08 - 2021.08
Bartender
Gibside Hotel Whickham
2018.04 - 2020.02
lvl 3 credits - Aeronautical Engineering
Newcastle Aviation Academy
2017.09 - 2018.07
GCSEs -
St Thomas Moore
2010.09 - 2015.06