Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
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Kieran French

Gateshead,Tyne and Wear

Summary

I am a dedicated professional with expertise in passenger transportation, ensuring safety and efficiency in all operations. In my previous roles I have demonstrated exceptional time-keeping skills and flexibility, accommodating diverse schedules while maintaining professionalism. I believe I possess a comprehensive knowledge of the local area, enhancing service quality and passenger satisfaction.I am committed to continuous improvement and excellence in service delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Taxi Driver and School Contract Driver

Self Employed
Gateshead, Tyne and Wear
03.2022 - Current
  • Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
  • Improved customer satisfaction with friendly, professional demeanour and prompt service.
  • Followed route schedules, improved punctuality.
  • Communicated effectively with dispatchers about pick-up locations or potential delays.
  • Provided support for elderly or disabled passengers, ensuring a comfortable journey.

Shift manager

Domino's Pizza
Blaydon on Tyne, Tyne and Wear
08.2021 - 02.2022
  • Trained staff on product knowledge, resulted in better customer interactions..
  • Resolved customer complaints promptly to maintain high service standards.
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Managed inventory control, reduced wastage.
  • Ensured health and safety measures in line with company regulations.

Delivery driver

Dominos Pizza
Blaydon on Tyne, Tyne and Wear
08.2020 - 08.2021
  • Improved client satisfaction by delivering food promptly and accurately.
  • Provided excellent customer service, enhancing company reputation.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Bartender

Gibside Hotel Whickham
Gateshead, Tyne and Wear
04.2018 - 02.2020
  • Resolved customer complaints promptly to maintain good relationships.
  • Provided excellent service to customers, resulting in repeat business.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Created an inviting atmosphere through friendly interaction with customers.

Education

lvl 3 - Computer Science

East Durham College
Peterlee, Durham
01.2025 -

lvl 2 - Computer Programming

East Durham College
Peterlee, Durham
09.2024 - 12.2024

lvl 3 credits - Aeronautical Engineering

Newcastle Aviation Academy
Newcastle upon Tyne
09.2017 - 07.2018

GCSEs -

St Thomas Moore
Blaydon on Tyne
09.2010 - 06.2015

Skills

  • Vehicle maintenance understanding
  • Flexible working hours
  • Efficient time-keeping
  • Patience with difficult passengers
  • Professionalism
  • Local area knowledge
  • Hazard identification and response

Certification

Enhanced DBS Certificated

Hackney Carriage and Private Hire vehicle Driver License (Gateshead Council)

Affiliations

  • Computing
  • Vehicles
  • History
  • Sports including F1 and Golf

Timeline

lvl 3 - Computer Science

East Durham College
01.2025 -

lvl 2 - Computer Programming

East Durham College
09.2024 - 12.2024

Taxi Driver and School Contract Driver

Self Employed
03.2022 - Current

Shift manager

Domino's Pizza
08.2021 - 02.2022

Delivery driver

Dominos Pizza
08.2020 - 08.2021

Bartender

Gibside Hotel Whickham
04.2018 - 02.2020

lvl 3 credits - Aeronautical Engineering

Newcastle Aviation Academy
09.2017 - 07.2018

GCSEs -

St Thomas Moore
09.2010 - 06.2015

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Kieran French