Summary
Overview
Work history
Education
Skills
Personal Attributes
Accomplishments
Interests
References
Additional Information
Languages
Timeline
BusinessDevelopmentManager
Kieran Elsey

Kieran Elsey

Kingsbridge,,Swansea

Summary

A highly confident, Masters Graduate with a proven ability to work with others to achieve set outcomes. Has received outstanding feedback from University professors on academic projects that include recommendation of publications to be submitted to academia.edu and Ethnopolitics. Key strengths include resilience, strong attention to detail, and willingness to learn and develop professionally. Possesses a good and varied work experience such as shift working in all aspects of a fast paced global food service industry, national Furnishing Services installation company and a large UK warehouse logistics company. Has demonstrated strong leadership and communication skills, is self motivated and can work effectively as part of a team or as an individual .

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Site Manager

David Phillips Furnishing Services
London
06.2018 - 08.2023
  • Managing large site Projects for installation of furnishings across Wales and England
  • Managed and led team of 5 to 10 staff to continuously achieve and exceed KPI targets.
  • Complied with all SSOW (Safe Systems Of Work) and H&S (Health and Safety) regulations
  • Undertook correct Manual Handling Techniques
  • Worked shifts, including unsocial hours and weekends
  • Operated in a variety of customer facing business streams from Universities, BTR (Build To Rent) property developers and high end interior design projects
  • Provided weekly reports on compliance with installation standards to Project director
  • Updated Smartsheet with Project progress
  • Provided reports on stock integrity for delivery and damaged returns
  • Delivered inductions and toolbox talks to achieve efficient team performance.
  • Controlled costs allocated for labour and materials.
  • Kept workforce in compliance with operational standards and safety regulations by closely monitoring activities.

Warehouse Team Leader

SA9 Storage Solutions
Swansea
04.2018 - 09.2018
  • Created shift schedules for teams
  • Responsible for maintaining stock integrity by following correct receiving and shipping processes
  • Ensured safe operating practices and risk assessments were updated
  • Reported on warehouse productivity KPIs at weekly meetings with business owner
  • Supervised and coordinated physical warehouse inventory and van stock counts to minimise error.
  • Administered Warehouse Management System (WMS), maintaining 99.98% accuracy of all shipping records.
  • Operated forklifts and low level order pickers with precision.
  • Planned work rotas to optimise team performance and target achievement.
  • Maintained high levels of customer satisfaction, collaborating with customer service to assist in resolving customer issues relating to shipping issues.
  • Improved warehouse layout to maximise storage space.

Team Leader

McDonalds
Llanelli
10.2016 - 05.2017
  • Appointed Team Leader within 3 months of starting employment
  • Fully trained in Food Hygiene regulations
  • Operated Cash Register
  • Worked a variety of shifts, including unsocial hours and weekends
  • Completed industry recognised customer service training
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Resolved employee relations issues and navigated disciplinary proceedings.
  • Reached high-quality standards through audits and testing.

Education

Master of Arts - Conflict studies

University of Kent and Marburg
England and Germany
09.2021 - 11.2023

Bachelor of Arts - Politics and International Relations

University of Kent
England
09.2018 - 08.2021

A-Levels -

Gorseinon College

GCSEs -

Penyrheol Comprehensive School
2016

Skills

  • TECHNICAL SKILLS:
  • Fully experienced in all Microsoft Office Suite applications such as:
  • Word, Excel (inc VLOOKUPs, Pivot tables & Macros), Outlook, Powerpoint, Outlook, Teams, Sharepoint, Project, Visio and Onedrive

  • Team supervision
  • Experienced in using Smartsheet
  • Data Analysis
  • Project Management
  • Basic coding (Java, C)
  • German speaker - Business Proficiency
  • Russian speaker - Working Proficiency

Personal Attributes

Verbal Communication: Recognised ability to communicate with a range of individuals from different cultures and backgrounds. Demonstrated by appointment as University of Canterbury new starter Buddy through the UC Mentoring programme

Commitment & Dedication: Willing to provide long-term ongoing contribution and commitment to an organisation. Demonstrated by membership of local Boys Football Club for 8 years and a local charity provider for 5 years.

Collaborative Team Member: Ability to collaborate with team members. Demonstrated by group work assignments, professional work experience placements and captaincy of Gorseinon Boys Club AFC.

Reliable: Commended reliability as team member and supporter. Demonstrated by attending all every assigned shift on time at all places of employment and also promotion to position of Team Leader on site managing installations of furniture for large UPP contract provider.

Honest: Strong personal morals and ethics ensure complete honesty and transparency at all times. Demonstrated by managing cash count at fundraisers and events in community.

Multilingual: Qualifications in Welsh, English, Russian, and German and conversational Italian. Lived in Germany for 18 months.

Accomplishments

    2019: Student Buddy, Canterbury University

    2015: Penyrheol Comprehensive School - Year 7 Buddy

    2013: Royal British Legion – Volunteer collector

    2013: Salvation Army Red Shield Appeal - Volunteer Collector

    2012: Ball Boy Swansea City AFC

    2010 - 2014: Gorseinon Boys Club - Captain

Interests

Foreign cultures and languages

Football

Military History

References

Dr Mark Davies, CEO, Bridgeporth Geo-Sciences

“I have mentored Kieran in his Academic studies to challenge his critical thinking, research methodology and data analysis. He has worked on some minor projects for Bridgeporth analysing data reports. He has proven an intelligent and diligent person with a keen eye for detail. I would have no hesitation in offering Kieran a role with my company should he change his future career choice”


Stephen John Director of Operations, David Phillips

“Kieran worked with us for several years during academic holidays. Over this time he was an intelligent and very enthusiastic learner and wanted to help across all aspects of the warehouse and site management. His interpersonal skills saw him adapt really well into the work environment and the guys were more than happy to help him when he needed to understand something or wanted to learn. I see a strong future for Kieran and wish him luck.”

Additional Information

  • Achievements: ,
  • 2015: Community recognition award for working as a buddy for newly enrolled Year 7 students.
  • 2014: Head Teacher's award for dedication demonstrated by academic achievements.

Languages

English
Native
Welsh
Intermediate
German
Intermediate
Russian
Elementary

Timeline

Master of Arts - Conflict studies

University of Kent and Marburg
09.2021 - 11.2023

Bachelor of Arts - Politics and International Relations

University of Kent
09.2018 - 08.2021

Site Manager

David Phillips Furnishing Services
06.2018 - 08.2023

Warehouse Team Leader

SA9 Storage Solutions
04.2018 - 09.2018

Team Leader

McDonalds
10.2016 - 05.2017

A-Levels -

Gorseinon College

GCSEs -

Penyrheol Comprehensive School
Kieran Elsey